West Hawaii Community Health Center Inc
Nonprofit profile at a glance
- EIN
- 200495394
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Kailuakona, HI, USA
- Phone
- 8083265629
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Ambulatory Health Center, Community Clinic
Reported finances
- Revenue
- $54,174,649
- Expenses
- $60,276,096
- Assets
- $64,068,469
- Liabilities
- $47,037,925
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
26 people listed
Executive titles in this filing
- RICHARD TAAFFE (PRESIDENT/CEO)
- JAMES CHEN (EXECUTIVE VICE PRESIDENT)
Highest reported compensation
- RICHARD TAAFFE (PRESIDENT/CEO): $336,129 total reported compensation
- DIANE PAUTZ (CFO): $274,059 total reported compensation
- STEVEN PINE (CHIEF DENTAL DIRECTOR): $268,462 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To operate a non-profit community health center providing medical and other services to our residents within a defined geographic area in the western and eastern parts of the county of Hawaii, and also to non-residents of the service area and visitors to the service area who from time to time may need services provided by the health center.
What it reported doing in 2024
Integrated medical and behavioral health programs: whchc, inc. Provides integrated health services, which are accessible to all persons, regardless of their ability to pay.
Operating model
- Revenue model
- Other-operating. 83% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 76
- Transparency & Controls: 88
- Accountability: 95
- Sustainability: 21
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80.9%; rating input score 81
- Program expense ratio: 72.6%; rating input score 73
- Fundraising efficiency: $25.17 raised per $1 spent on fundraising; rating input score 63; 63rd percentile among comparable filings
Transparency & Controls
- Consistency checks: 93.3%; rating input score 93; 21st percentile among comparable filings
- Pay-setting controls: 5 of 6 controls in place; rating input score 83
- Compensation committee: Pass
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 75.3%; rating input score 75; 16th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -11.3%; rating input score 7; 7th percentile among comparable filings
- Total-asset coverage ratio: 1.06; rating input score 42; 42nd percentile among comparable filings
- Liabilities to assets ratio: 0.73; rating input score 20; 20th percentile among comparable filings
- Officer compensation ratio: 4.2%; rating input score 24; 24th percentile among comparable filings
Growth
- Program expense growth: 16.9% per year; rating input score 100; 89th percentile among comparable filings
- Revenue growth: 15.5% per year; rating input score 100; 89th percentile among comparable filings
- Asset growth: 19.7% per year; rating input score 100; 93rd percentile among comparable filings
Details
- Where the money goes: 80.9% of revenue deployed · 72.6% of spending went to programs
- Governance: 14 of 14 board members independent · 8 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $43.8M in reported program spending
- Leadership: top reported pay $336K · 26 people listed · 5 of 6 pay-setting controls reported
- Highest-paid contractors: 2 contractors listed · $397K reported
- Consistency: 37 of 38 current checks pass · 1 finding to review
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 15 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 7/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
- High — Sustainability: Liabilities to assets ratio scored 20/100.
- High — Sustainability: Officer compensation ratio scored 24/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.