Access

Nonprofit profile at a glance

EIN
930665396
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Medford, OR, USA
Phone
(541) 779-6691
Rating
90
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$53,312,436
Expenses
$55,002,522
Assets
$19,740,419
Liabilities
$7,793,018

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

18 people listed

Executive titles in this filing

  • CARRIE BORGEN (EXECUTIVE DIRECTOR)

Highest reported compensation

  • CARRIE BORGEN (EXECUTIVE DIRECTOR): $244,598 total reported compensation
  • RON ZAMBRANO (DIRECTOR OF FINANCE): $168,055 total reported compensation
  • MELANIE DOSHIER (CHIEF PROGRAM OFFICER): $155,711 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

ACCESS is the Community Action Agency of Jackson County, helping residents break the cycle of poverty through essential services for low-income individuals and families, seniors, Veterans, and people with disabilities (serving tens of thousands each year). ACCESS is the Community Action Agency of Jackson County, helping residents break the cycle of poverty since 1976. Along with our partners, donors, staff and volunteers, we’re able to serve tens of thousands of local residents every year — providing essential food, warmth, and shelter. Photo of three ACCESS team members at a table with an ACCESS tablecloth, smiling and posing Who** We Are. Each year, ACCESS serves the community by providing essential food, warmth, and shelter. See how we’re addressing the staggering needs of our neighbors when it comes to housing, food, and utility assistance. Learn More Photo of ACCESS Executive...

What it reported doing in 2024

Housing development program: development - acquisition and new construction of affordable housing for low-income individuals, families, seniors, and people with disabilities.property/asset management - access has an ownership interest in 108 units of affordable rental housing, located in jackson county. Of this, 52 units are managed by a third-party managementcompany while the remaining 56 units are self-managed.housing counseling - provides pre-purchase counseling to participants enrolled in the following programs: realizing the american dream (rad), e-home america, and a variety of down-payment assistance programs.realizing the american dream (rad) - provides a pre-purchase educational program delivered via inperson classroom setting or virtually.e-home america - provides an approved online pre-purchase educational course that allows the participant an opportunity to complete the education at their own pace and convenience.dreamsavers - individual development account (ida) program that encourages participants to build assets and financial independence through a matched savings program. Participants can save for home purchase or home repair.down payment assistance programs (dpap) - financial support to assist low-income, first-time home purchasers in covering a portion of the needed down payment and closing cost expenses.

Operating model

Revenue model
Grant-funded. 81% of the money available for current operations came from government grants.
Distribution model
Grant intermediary. The nonprofit sent 69% of its reported program spending out as grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 91
  • Transparency & Controls: 91
  • Accountability: 100
  • Sustainability: 23
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 94.4%; rating input score 94
  • Program expense ratio: 91.5%; rating input score 91
  • Fundraising efficiency: $65.54 raised per $1 spent on fundraising; rating input score 79; 79th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 5 of 6 controls in place; rating input score 83
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 99.9%; rating input score 100; 47th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.2%; rating input score 16; 16th percentile among comparable filings
  • Total-asset coverage ratio: 0.36; rating input score 12; 12th percentile among comparable filings
  • Liabilities to assets ratio: 0.39; rating input score 46; 46th percentile among comparable filings
  • Officer compensation ratio: 2.2%; rating input score 52; 52nd percentile among comparable filings

Growth

  • Program expense growth: 15.3% per year; rating input score 100; 87th percentile among comparable filings
  • Revenue growth: 11.8% per year; rating input score 100; 82nd percentile among comparable filings
  • Asset growth: 8.4% per year; rating input score 100; 61st percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 94.4% of revenue deployed · 91.5% of spending went to programs
  • Governance: 10 of 10 board members independent · 9 of 9 filing controls reported
  • Programs: 6 filed program accomplishments · $50.3M in reported program spending
  • Leadership: top reported pay $245K · 18 people listed · 5 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $6.3M reported
  • Consistency: 37 of 37 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 21 filed money-flow records
  • Related organizations: 17 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 16/100.
  • High — Sustainability: Total-asset coverage ratio scored 12/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 46/100.
  • Review — Sustainability: Officer compensation ratio scored 52/100.