MaineHealth Services

Overview

Mission

See Schedule O Disclosure for Part 1, Line 1

What it reported doing in 2023

MaineHealth Services is the parent company of the largest healthcare system in Maine. The MaineHealth System (including MaineHealth) provides a full range of integrated healthcare services to patients in Maine and Northern New England with the goal of improving the health status of the populations it serves. To that end, MaineHealth Services led the MaineHealth System's efforts to implement a system wide shared electronic health record system (SeHR).Clinically, MaineHealth Services' investment in SeHR commenced in 2007 and is central to MaineHealth Services strategic plan. (Continued on Schedule O)(Continued from page 2 of 990, Line 4a) SeHR is an integrated suite of technology solutions to support healthcare delivery for the MaineHealth Services system, providers and the communities MaineHealth Services serves. Epic and Lawson solutions provide an integrated suite of software solutions for managing most clinical, business and financial processes. The integration of these solutions has enabled and will continue to enable caregivers and patients, regardless of the setting, to obtain a more comprehensive view of information to facilitate further improvements in the delivery of safe, effective, and efficient care and advance MaineHealth Services vision of "one patient, one record". Additional administrative services such as management of insurance programs occurs within MaineHealth Services.

Operating model

Revenue model
Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

Nonprofit profile at a glance

EIN
010431680
IRS 990 coverage
2009–2023
Forms available
Form 990 2023
Headquarters
Portland, ME, USA
Phone
2076617001
Rating
62
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Fund Raising and/or Fund Distribution

Official website

The verdict

SUPPORTED - The filed numbers largely add up and most filed governance safeguards are in place. A relatively small share of available resources goes toward mission work and few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence.

Rating breakdown

  • Financial Efficiency: 54
  • Transparency & Controls: 67
  • Accountability: 77
  • Sustainability: 78
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 37.6%; rating input score 38
  • Program expense ratio: 100%; rating input score 100
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 60.9%; rating input score 61; 10th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 61.1%; rating input score 96; 96th percentile among comparable filings
  • Total-asset coverage ratio: 35.76; rating input score 99; 99th percentile among comparable filings
  • Liabilities to assets ratio: 1.09; rating input score 4; 4th percentile among comparable filings
  • Officer compensation ratio: 7.5%; rating input score 30; 30th percentile among comparable filings

Growth

  • Program expense growth: -12.1% per year; rating input score 0; 2nd percentile among comparable filings
  • Revenue growth: -2.7% per year; rating input score 0; 4th percentile among comparable filings
  • Asset growth: 5.2% per year; rating input score 100; 38th percentile among comparable filings

Details

  • Where the money goes: 37.6% of revenue deployed · 100% of spending went to programs
  • Governance: 14 of 23 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $10.2M in reported program spending
  • Leadership: top reported pay $2.3M · 30 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 16 of 16 current checks pass
  • Schedules: 6 filed schedules · includes executive pay and related organizations
  • Filing history: 14 annual filings from 2009 to 2023
  • Contacts: How to reach this organization
  • Related organizations: 21 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Leadership & pay

30 people listed

Highest reported compensation

  • Andrew Mueller MD (CEO and President, MH): $2,277,317 total reported compensation
  • Albert G Swallow III (CFO, MH; Board Treasurer): $1,404,205 total reported compensation
  • Beth Kelsch (General Counsel, MH; Board Secretary): $848,591 total reported compensation

Source: IRS Form 990. Selected filing: FY2023.