Zufall Health Center

Nonprofit profile at a glance

EIN
223125397
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Dover, NJ, US
Phone
(844) 787-1846
Rating
81
Verdict
STRONG
Rating confidence
Standard
Sector
Ambulatory Health Center, Community Clinic

Official website

Reported finances

Revenue
$57,845,114
Expenses
$60,133,470
Assets
$53,203,628
Liabilities
$17,403,570

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

29 people listed

Executive titles in this filing

  • Frances L Palm MPA (PRESIDENT AND CEO)
  • EVA TURBINER MA (SENIOR ADVISOR TO CEO)

Highest reported compensation

  • Rina Ramirez-Alexander MD (CHIEF MEDICAL OFFICER): $417,762 total reported compensation
  • Frances L Palm MPA (PRESIDENT AND CEO): $319,750 total reported compensation
  • Douglas Bishop MD (SVP OF MEDICAL SERVICES): $273,614 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Zufall Health provides affordable, quality medical, dental, and behavioral health services to underserved communities.

What it reported doing in 2024

Zufall health center provides medical, dental & behavioral health to more than 48,000 uninsured and underinsured patients and more than 178,000 medical, dental & behavioral health visits to low income community residents. Zufall health center provided specially targeted health care services to the homeless, residents of public housing and migrant farm workers in northwest New Jersey.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 79
  • Accountability: 85
  • Sustainability: 25
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86.3%; rating input score 86
  • Program expense ratio: 83%; rating input score 83
  • Fundraising efficiency: $88.09 raised per $1 spent on fundraising; rating input score 82; 82nd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 90%; rating input score 90; 38th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -4%; rating input score 14; 14th percentile among comparable filings
  • Total-asset coverage ratio: 0.88; rating input score 35; 35th percentile among comparable filings
  • Liabilities to assets ratio: 0.33; rating input score 53; 53rd percentile among comparable filings
  • Officer compensation ratio: 4.9%; rating input score 17; 17th percentile among comparable filings

Growth

  • Program expense growth: 12.4% per year; rating input score 100; 82nd percentile among comparable filings
  • Revenue growth: 12.4% per year; rating input score 100; 84th percentile among comparable filings
  • Asset growth: 12.9% per year; rating input score 100; 81st percentile among comparable filings

Details

  • What they do: 6 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 86.3% of revenue deployed · 83% of spending went to programs
  • Governance: 9 of 10 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $49.9M in reported program spending
  • Leadership: top reported pay $418K · 29 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $4.9M reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 14 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 14/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 35/100.
  • High — Sustainability: Officer compensation ratio scored 17/100.
  • Review — Sustainability: Liabilities to assets ratio scored 53/100.