LifeWorks

What it reported doing in 2024

Housing and homeless programs: homelessness prevention services provide flexible financial assistance and light-touch case management for youth who are at risk of experiencing homelessness. These services and supports are made available to eligible youth served by other providers across the community. Total served equals 88.street outreach provides outreach and support services to youth experiencing homelessness. Street outreach operates a youth resource drop-in center where youth can access basic needs assistance, meals, clothing, hygiene supplies, showers, educational/support groups, bus passes, and referrals to other services such as counseling, peer support, workforce, and psychiatric care. The street outreach team also conducts regular outreach to locate and connect with youth experiencing literal homelessness. Total served equals 571. After care transition services (acts) works in collaboration with Texas department of family and protective services to provide services to youth and young adults transitioning out of the foster care system across a 30-county area. Acts provides case management services, resource referrals, and benefits assistance/navigation. A subset of these clients received housing vouchers as a homelessness prevention strategy. Total served equals 117. The diversion program provides short-term case management and financial assistance for youth experiencing homelessness or at imminent risk of homelessness in austin/travis county with the goal of quickly resolving episodes of homelessness/housing instability. Total served equals 41. The emergency shelter serves youth in foster care (up to age 21; most youth are ages 14-17), runaway and homeless youth (up to age 18), and youth in need of short-term respite services as an alternative to the juvenile justice system (ages 12-15). Youth have access to a safe place to sleep, food, clothing, and case management to coordinate family reunification, medical care, transportation, educational services, and counseling. Total served equals 131.lifeworks' transitional living program provides housing, case management, and independent living skills classes for up to 18 months for youth experiencing homelessness (up to age 21). Total served equals 17. Permanent supportive housing offers long-term case management and subsidized housing to youth experiencing literal homelessness with a diagnosed disability. Total served equals 90.rapid rehousing places youth experiencing literal homelessness (ages 18-24) into scattered-site apartments. The program provides 2 years of rental assistance, as well as case management and connections to other supportive services to support youth's long-term housing and financial stability. Total served equals 292.

Financial Efficiency

• Mission deployment rate: 63.9%; rating input score 64
• Program expense ratio: 71.7%; rating input score 72
• Fundraising efficiency: $18.85 raised per $1 spent on fundraising; rating input score 55; 55th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 11.2%; rating input score 70; 70th percentile among comparable filings
• Total-asset coverage ratio: 0.86; rating input score 31; 31st percentile among comparable filings
• Liabilities to assets ratio: 0.15; rating input score 65; 65th percentile among comparable filings
• Officer compensation ratio: 6.7%; rating input score 37; 37th percentile among comparable filings

Growth

• Program expense growth: 8.7% per year; rating input score 100; 65th percentile among comparable filings
• Revenue growth: 6.7% per year; rating input score 100; 57th percentile among comparable filings
• Asset growth: 0.5% per year; rating input score 100; 12th percentile among comparable filings