YWCA Northeast Tennessee and Southwest Virginia

Nonprofit profile at a glance

EIN
620488044
IRS 990 coverage
2016–2024
Official website data refreshed
Jul 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Bristol, TN, United States
Phone
(423) 968-9444
Rating
84
Verdict
STRONG
Rating confidence
Moderate
Sector
Young Men's or Women's Associations
Affiliation
Christianity

Official website

Reported finances

Revenue
$2,082,297
Expenses
$2,340,519
Assets
$4,497,690
Liabilities
$632,415

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

17 people listed

Executive titles in this filing

  • KRISTIE HELMS (PRESIDENT)
  • DIANE SMITH (VICE PRESIDENT)
  • KATHY WAUGH (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • KATHY WAUGH (CHIEF EXECUTIVE OFFICER): $132,102 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

YWCA is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom, and dignity for all. Programs and Service Area Due to the needs of our neighboring counties, YWCA Bristol was authorized by the YWCA USA to serve the 21 counties in NE TN & SW VA shown on the map. We then became YWCA Northeast Tennessee and Southwest Virginia to expand our service area to those counties. Our expanded service area means we’re now a more accessible resource to the region. The expansion is facilitating new connections, collaboration, and the advancement of our mission through community partnerships. Serving as a center of excellence, we can now share our expertise and proven practices and support innovative efforts to help more families, strengthen more communities, and empower them lead the way fo.

What it reported doing in 2024

The ywca children's center provides: the ywca children's center is licensed by the state of Tennessee and serves children ages 6 weeks - 5 years of age. Quality, affordable early childhood education, and was bristol's first agency to offer childcare with fees based on family income. A sliding scale fee is offered to households incomes under $35,000 annually. 74% of families served receive financial assistance. 51% of the families served are single parent homes (moms, dads, grandparents). 42% of families served earned an annual income of less than $15,000. The program provides developmentally appropriate classroom environments as well as outdoor play areas. A nutritional breakfast, lunch, and afternoon snack are provided to children one year of age and older. The center has received three stars in the state of Tennessee star quality program, the highest level of achievement consecutively since 2000.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 88
  • Transparency & Controls: 92
  • Accountability: 84
  • Sustainability: 35
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 84.1%; rating input score 84
  • Fundraising efficiency: $10.29 raised per $1 spent on fundraising; rating input score 38; 38th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 8 controls in place; rating input score 62
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Fail
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -12.4%; rating input score 11; 11th percentile among comparable filings
  • Total-asset coverage ratio: 1.92; rating input score 60; 60th percentile among comparable filings
  • Liabilities to assets ratio: 0.14; rating input score 52; 52nd percentile among comparable filings
  • Officer compensation ratio: 5.6%; rating input score 49; 49th percentile among comparable filings

Growth

  • Program expense growth: -0.1% per year; rating input score 0; 13th percentile among comparable filings
  • Revenue growth: 1.2% per year; rating input score 100; 16th percentile among comparable filings
  • Asset growth: 4.4% per year; rating input score 100; 31st percentile among comparable filings

Details

  • What they do: Mission, programs, and operating context captured from the official website.
  • Where the money goes: 100% of revenue deployed · 84.1% of spending went to programs
  • Governance: 16 of 16 board members independent · 5 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $2M in reported program spending
  • Leadership: top reported pay $132K · 17 people listed
  • Consistency: 31 of 31 current checks pass
  • Schedules: 6 filed schedules · includes major donors
  • Filing history: 6 filing years from 2016 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 38/100.
  • Review — Accountability: Governance controls: 2 of 7 not reported.
  • High — Sustainability: Operating margin scored 11/100.
  • High — Growth: Program expense growth scored 0/100.
  • Moderate — Sustainability: Officer compensation ratio scored 49/100.
  • Review — Sustainability: Liabilities to assets ratio scored 52/100.