Workforce Outsource Services Inc Dba Workforce Opportunity Services

What it reported doing in 2024

Workforce Outsource Services, Inc. trains and employs inner-city, rural and low income populations. The Organization also provided services for returning enlisted post 9-11 military veterans. The Organization forms strategic relationships with corporations, institutes of higher education, social-ventures and government agencies for training and jobs. The Organization has started expanding to other inner-cities across the country. To date services the Organization has expanded their operation from New York in a number of states such as Florida, Indiana, Alabama, South Carolina, Washington DC, Virginia Michigan, Pennsylvania, North Carolina, Ohio, Texas, Iowa, Georgia, Connecticut, Oregon, Louisiana, California and New Jersey. Products and services include Software Engineering - Technical Specifications and Quality Assurance, Project Management, Database Design, Call Center Operations, Network, Administration, Cyber security, Claims processing, Equipment mechanic, Sales Representative, Finance, Accounting and E-Commerce Systems. Workers at the Organization can receive extensive training in all of the above areas through programs at institutions such as Columbia University, Rutgers, Penn State, University of Akron, North Carolina Charlotte, Georgia Institute of Technology, Collin College, Universal Technical Institute, North East Iowa College, Western Connecticut State University, El Paso Community College, University of Texas El Paso, University of Michigan Dearborn, Tennessee State and Louisiana State University. Workforce Outsource Services, Inc. is engaged in research activities and reporting that measure the intellectual, social, and self-esteem of its students engaged in the program.Workforce Outsource Services also offers a community-based initiative to assist our local community in New York and Dallas to take advantage of opportunities for advancement. This outreach, called WOS in the Community, enables us to provide a variety of training and opportunities to bolster the employment-related skills of residents.Through this effort, we have established the WOS Learning Center to offer free workshops, which can be delivered online or in person, and classes that will help individuals navigate our ever-changing economic landscape. The workshops include Business Writing Essentials; Interviewing in Person and Over the Phone; Professionalism in the Workplace; and other interpersonal skills development such as teamwork, time-management and goal setting.The research results are reported in aggregate and used solely towards the general awareness of how under-served populations respond to assistance and higher education. Research results are also published in academic peer-reviewed journals.Workforce has established its first Managed Service and Community Center to provide a number of innovative onshore services for client organizations. Located in Dallas, Texas, the Center is already providing IT service desk support (L1-L3) and cybersecurity analytics for IBM mainframe operations, mechanics skills preparation and IT operations support for sponsors including Microsoft Power BI. The Center will also provide additional services including: Service Desk Analytics Cyber SOC Services Call Center Quality Assurance Shared Services Legacy Application Support

Financial Efficiency

• Mission deployment rate: 85.3%; rating input score 85
• Program expense ratio: 88.4%; rating input score 88
• Fundraising efficiency: $14.62 raised per $1 spent on fundraising; rating input score 50; 50th percentile among comparable filings

Transparency & Controls

• Consistency checks: 93.3%; rating input score 93; 17th percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -0.6%; rating input score 31; 31st percentile among comparable filings
• Total-asset coverage ratio: 1.03; rating input score 38; 38th percentile among comparable filings
• Liabilities to assets ratio: 0.14; rating input score 52; 52nd percentile among comparable filings
• Officer compensation ratio: 17.8%; rating input score 15; 15th percentile among comparable filings

Growth

• Program expense growth: -1% per year; rating input score 0; 11th percentile among comparable filings
• Revenue growth: 1.5% per year; rating input score 100; 18th percentile among comparable filings
• Asset growth: 5.4% per year; rating input score 100; 37th percentile among comparable filings