Northwest and Southwest Tennessee

What it reported doing in 2024

Our services are provided throughout a seventeen (17) county area in north and southwest Tennessee. Branded as the american job centers, the organization oversees three comprehensive centers (including multiple partners) and eight (8) affiliate/specialized centers (including at least one partner). The centers provided nearly 26,000 services to over 15,200 customers for the year, such as career advising and/or job search activities, including use of computers and other technology to access job postings and partner services. Professional career advisors offer labor market information and personal assessments to match job seekers with in demand, high wage, quality jobs. Workshops including resume preparation, interviewing and networking, basic computer literacy and financial literacy, along with various online tools addressing work ethic, prepare job seekers to present themselves to employers. For job seekers who lack sufficient skills to compete for jobs, education, training and support services are arranged through american job center partners. Business service teams work with the employer community to identify necessary skills sets needed for positions and refer qualified applicants via a robust online job search engine, jobs4tn. Additional services include coordination of job fairs and hiring events; facilitating career awareness activities between students and employers; and providing labor market information. The organization may also award grants to private business and industry for on the job training of new hires and/or process improvement or skills upgrades of incumbent workers.

Financial Efficiency

• Mission deployment rate: 96%; rating input score 96
• Program expense ratio: 95.7%; rating input score 96
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 93.3%; rating input score 93; 17th percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 96.9%; rating input score 97; 32nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 7 of 9 controls in place; rating input score 78
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Fail
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -0.3%; rating input score 32; 32nd percentile among comparable filings
• Total-asset coverage ratio: 0.37; rating input score 12; 12th percentile among comparable filings
• Liabilities to assets ratio: 0.91; rating input score 7; 7th percentile among comparable filings
• Officer compensation ratio: 4%; rating input score 61; 61st percentile among comparable filings

Growth

• Program expense growth: 10.5% per year; rating input score 100; 66th percentile among comparable filings
• Revenue growth: 10.2% per year; rating input score 100; 69th percentile among comparable filings
• Asset growth: 18.6% per year; rating input score 100; 82nd percentile among comparable filings