Willamette Humane Society
Nonprofit profile at a glance
- EIN
- 930577975
- IRS 990 coverage
- 2010–2021
- Forms available
- Form 990 2021
- Location
- Portland, OR, USA
- Phone
- 5032857722
- Rating
- 84
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Animal Protection and Welfare
Reported finances
- Revenue
- $3,151,734
- Expenses
- $3,489,580
- Assets
- $0
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2021. Amounts in USD.
Leadership & pay
14 people listed
Executive titles in this filing
- TRACY CRANDALL (PRESIDENT)
- SHANNON KAMMERMAN (VICE PRESIDENT)
- MEL MONROE (PAST PRESIDENT)
- BJ ANDERSEN (EXECUTIVE DIRECTOR)
Highest reported compensation
- BJ ANDERSEN (EXECUTIVE DIRECTOR): $126,234 total reported compensation
- LYNN CHRIESTENSON (FINANCE DIRECTOR): $79,950 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2021. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Serving marion and polk county Oregon since 1965, the willamette humane society (whs) mission is to establish, maintain, and enhance the bond between pets and people. We are committed to positive service to all and the recognition that through supporting individuals, families, and households, we can improve pets' lives.whs services are provided through the generosity of our donors, sponsors and volunteers, community partners, and compassionate staff.
What it reported doing in 2021
Sheltering/animal care: in the fiscal year 2021-2022, whs received 2,623 dogs and cats for rehoming, crisis housing, or medical care. 80% of the total number were cats. The average length of stay for both cats and dogs was 15 days. Compassionate end-of-life services were provided by owner request for 168 pets. In spite of covid-19 impacted operations, whs has maintained life-saving initiatives and positive outcomes. This fiscal year, over 90 percent of animals brought into the shelter were saved: 1,993 pets were adopted, and 75 pets were returned to their owners. 165 pets were transferred to partners through partnerships with the cat adoption team, Oregon humane society, and others. Extensive resources of staff time, shelter space, and treatment costs were dedicated to helping successfully prepare pets to go home. An off-site adoption partnership with petsmart allowed whs to house more cats available for adoption and in locations more accessible to the public during the pandemic. Just as pet owners must make tough end-of-life decisions for their pets, whs leadership chose humane euthanasia for 51 dogs and 145 cats with untreatable or unmanageable medical or behavioral quality of life issues. Zero healthy, rehabilitatable, or manageable pets were euthanized, and no pet was euthanized for space or time limits.veterinary care - whs spay & neuter clinic: the whs spay & neuter clinic team performed 4,640 spay and neuter surgeries in 2021-22: 1,436 owned pets, 1,311 community cats, 360 pets from other rescue groups, and 1,533 whs shelter pets, and an additional 104 whs pets received surgeries other than spay or neuter. The need for veterinary care can be a significant barrier to adoption. To improve the quality of life for the pets and facilitate successful adoptions, clinic staff performed 462 additional procedures, such as dental cleanings and extractions, amputations, growth removals, and more, for shelter pets-services conservatively valued at over $20,000.behavior and training: shelter behavior programs matched skilled training team staff and volunteers with dogs and cats with behavioral barriers to adoption, teaching them the life skills needed to be successfully placed in homes. Weekly "360 meetings" review every animal in care to address the needs of each specific animal. Behavior and training (b&t) staff conducted 295 evaluations for dogs and cats with behavioral concerns in order to advise staff and volunteers at these meetings, and then develop behavior modification plans as needed. B&t staff worked to establish the bond between pets and people by supervising 29 adoption meets for potential adopters to help them make the right match, as well as helping 16 families with post-adoption consults for their new dog. A total of 206 dogs attended whs public classes. Classes include basic and advanced training, puppy socialization and training, behavior solutions, and specialty classes. The shelter's staff responded to behavior helpline inquiries (via phone and email) and assisted more than 237 individuals. In addition, b&t staff supervised 42 playgroups for shelter dogs. Private training sessions and behavior consultations with whs cpdt-ka credentialed dog trainers helped 155 local families maintain and strengthen the bond between dogs and their people. Whs continues to be a leader in behavior and training. B&t staff conducted skill-building training sessions for whs staff and volunteers, offering 90 training sessions to learn a variety of advanced dog handling and behavior modification skills, as well as cat enrichment. In addition, a wide variety of educational information was distributed through blog posts on the website, social media, website, and print material.foster program: the shelter stretches far beyond its walls with 681 cats, dogs, kittens, and puppies cared for in volunteer foster homes. These pets spent an average of 12 weeks in foster care with 97 foster families. These families provided the time, love, socializat
Operating model
- Revenue model
- Donor-supported. 81% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 86
- Transparency & Controls: 87
- Accountability: 91
- Sustainability: 9
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 100%; rating input score 100
- Program expense ratio: 83%; rating input score 83
- Fundraising efficiency: $7.43 raised per $1 spent on fundraising; rating input score 22; 22nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 93.8%; rating input score 94; 19th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -10.7%; rating input score 8; 8th percentile among comparable filings
- Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
- Liabilities to assets ratio: Limited
- Officer compensation ratio: 5.9%; rating input score 44; 44th percentile among comparable filings
Growth
- Program expense growth: 5.5% per year; rating input score 100; 54th percentile among comparable filings
- Revenue growth: 2.9% per year; rating input score 100; 33rd percentile among comparable filings
- Asset growth: 3.7% per year; rating input score 100; 32nd percentile among comparable filings
Details
- Where the money goes: 100% of revenue deployed · 83% of spending went to programs
- Governance: 12 of 12 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $2.9M in reported program spending
- Leadership: top reported pay $126K · 14 people listed
- Consistency: 32 of 33 current checks pass · 1 finding to review
- Schedules: 7 filed schedules · includes major donors
- Filing history: 12 filing years from 2010 to 2021
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 22/100.
- High — Sustainability: Operating margin scored 8/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- High — Sustainability: Total-asset coverage ratio scored 0/100.
- Moderate — Transparency & Controls: Schedule D land buildings reconciliation did not reconcile in the filed values.
- Moderate — Sustainability: Officer compensation ratio scored 44/100.