West End Neighborhood House Inc

Nonprofit profile at a glance

EIN
510064301
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Wilmington, DE, USA
Phone
3026584171
Rating
81
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$8,056,134
Expenses
$7,910,997
Assets
$10,725,785
Liabilities
$871,840

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

  • CLINT WALKER (PRESIDENT)
  • JOHN F MATARESE (VICE PRESIDENT & TREASURER & FINANCE COMM CHAIR)
  • PAUL F CALISTRO JR (EXECUTIVE DIRECTOR)

Highest reported compensation

  • PAUL F CALISTRO JR (EXECUTIVE DIRECTOR): $170,326 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To assist individuals in achieving self-sufficiency through outcomes-driven programming, utilizing innovative solutions to resolve complex social challenges throughout Delaware. West end serves approximately 10,000 individuals annually and employs a comprehensive approach to meet customers' overall needs. The agency is an approved private business & trade school of the Delaware department of education and is licensed by the Delaware department of services for children, youth & their families to operate a center for school age children. Program services are organized under six primary areas: education, employment, financial empowerment, housing, youth services and community development.

What it reported doing in 2024

Youth services: west end's youth programs provide a safe environment for young people in grades k-12 to participate in educational, cultural, social and recreational activities. Such activities include: camp west,(serves youth ages 5-12 and is filled with the perfect blend of education, sports, and fun), after school & summer programming, evidence-based reading and academic support, career and college preparation (including tours of colleges and universities across the u.s.), paid employment training and internships (including horticultural training via west end's bright spot urban farm); evidence/research-based substance abuse prevention, organized and individual sports (including the 2022 national champion above 'xpectations' track team), as well as cultural excursions, the arts, and girls like us (a program focused on building the resilience, confidence, self-worth and empowerment of young african-american and hispanic girls).

Operating model

Revenue model
Grant-funded. 65% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 84% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 69
  • Accountability: 100
  • Sustainability: 49
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 81.4%; rating input score 81
  • Program expense ratio: 82.8%; rating input score 83
  • Fundraising efficiency: $38.02 raised per $1 spent on fundraising; rating input score 74; 74th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.8%; rating input score 94; 20th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 99.8%; rating input score 100; 41st percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1.8%; rating input score 40; 40th percentile among comparable filings
  • Total-asset coverage ratio: 1.36; rating input score 48; 48th percentile among comparable filings
  • Liabilities to assets ratio: 0.08; rating input score 62; 62nd percentile among comparable filings
  • Officer compensation ratio: 2%; rating input score 76; 76th percentile among comparable filings

Growth

  • Program expense growth: 4% per year; rating input score 100; 33rd percentile among comparable filings
  • Revenue growth: 4.5% per year; rating input score 100; 38th percentile among comparable filings
  • Asset growth: 5.7% per year; rating input score 100; 38th percentile among comparable filings

Details

  • Where the money goes: 81.4% of revenue deployed · 82.8% of spending went to programs
  • Governance: 20 of 20 board members independent · 8 of 8 filing controls reported
  • Programs: 8 filed program accomplishments · $6.5M in reported program spending
  • Leadership: top reported pay $170K · 21 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 34 of 35 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Moderate — Sustainability: Operating margin scored 40/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 48/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.