Well Community

Nonprofit profile at a glance

EIN
743071281
IRS 990 coverage
2014–2025
Forms available
Form 990 2025
Location
Dallas, TX, USA
Phone
2143935878
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Christianity
Affiliation
Christianity

Official website

Reported finances

Revenue
$627,096
Expenses
$526,034
Assets
$388,974
Liabilities
$4,858

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

6 people listed

Executive titles in this filing

  • Alice Zaccarello (Executive Director)
  • Brooks Igo (President)

Highest reported compensation

  • Alice Zaccarello (Executive Director): $113,198 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The Well Community is a community of people bringing hope and stability to adults in Dallas with severe and persistent mental illness by building community, meeting vital needs, and empowering lives. The Well focuses on core issues related to mental illness (despair, isolation, poverty) by offering a restorative environment, healthy relationships and case management.

What it reported doing in 2025

The Community Life Center (CLC) is a place where community is fostered by giving people living with mental illnesses an opportunity to reach their full potential. It is a safe and caring community where adults with mental illnesses experience new levels of hope and stability by socializing with one another (building community), worshiping together (sharing faith), and working alongside others (empowerment). Community Members (clients) are able to gain access to other services and support needed for their recovery. In addition, Community Members are able to re/develop friendships and family relationships. Developing healthy relationships is an essential part of the recovery process. Staff assists with case management, crisis intervention, and securing vital resources. A nutritious meal is served every program day.

Operating model

Revenue model
Donor-supported. 78% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 66
  • Transparency & Controls: 92
  • Accountability: 100
  • Sustainability: 50
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 65.8%; rating input score 66
  • Program expense ratio: 76.5%; rating input score 76
  • Fundraising efficiency: $9.37 raised per $1 spent on fundraising; rating input score 33; 33rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 16.1%; rating input score 67; 67th percentile among comparable filings
  • Total-asset coverage ratio: 0.74; rating input score 34; 34th percentile among comparable filings
  • Liabilities to assets ratio: 0.01; rating input score 58; 58th percentile among comparable filings
  • Officer compensation ratio: 21.5%; rating input score 14; 14th percentile among comparable filings

Growth

  • Program expense growth: 5.7% per year; rating input score 100; 40th percentile among comparable filings
  • Revenue growth: 6.8% per year; rating input score 100; 47th percentile among comparable filings
  • Asset growth: 15.2% per year; rating input score 100; 70th percentile among comparable filings

Details

  • Where the money goes: 65.8% of revenue deployed · 76.5% of spending went to programs
  • Governance: 5 of 5 board members independent · 8 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $402K in reported program spending
  • Leadership: top reported pay $113K · 6 people listed
  • Consistency: 32 of 32 current checks pass
  • Schedules: 6 filed schedules · includes major donors
  • Filing history: 12 filing years from 2014 to 2025
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 33/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 34/100.
  • High — Sustainability: Officer compensation ratio scored 14/100.
  • Review — Sustainability: Liabilities to assets ratio scored 58/100.