Washington County Commission on Aging Inc/area Agency on Aging
Nonprofit profile at a glance
- EIN
- 520899001
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024
- Location
- Hagerstown, MD, USA
- Phone
- 3017900275
- Rating
- 77
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $4,105,432
- Expenses
- $3,543,861
- Assets
- $4,136,839
- Liabilities
- $307,414
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
17 people listed
Executive titles in this filing
- AMY OLACK (CEO)
- EDWARD LOUGH (PRESIDENT)
Highest reported compensation
- AMY OLACK (CEO): $186,071 total reported compensation
- SUSAN STINE (FORMER CFO): $115,427 total reported compensation
- KEVIN UNGER (CFO): $28,129 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To plan and coordinate systems of services which help older americans, those with disabilities regardless of age and caregivers, maintain their independence through a variety of programs. These programs include, but are not limited to, access services, caregivers, in-home services, housing/long-term care facilities services, legal services, guardianship program, financial services, health-related services, volunteer programs, recreation/education programs, and nutrition services including providing congregate nutrition sites.
What it reported doing in 2024
Home and community base programs consists of senior care, senior assisted living subsidy, map information and assistance, senior health insurance program (ship), community health, map site, aging in place, national council on aging center for benefits (ncoa), medicare improvements for patients and providers act(mippa), and cdbg. Senior care - provides a network of services and benefits available for senior citizens from public and private agencies. Operates in cooperation with the department of social services and the adult evaluation and review services of the health department. Assessments, case management and in- home service are provided for "at risk" individuals aged 65 and older who meet financial and functional eligibility. Senior assisted living subsidy program - provides twenty-four hour supervised care in a family life setting. Provides meals, housekeeping and personal care to qualifying residents who are 62 years of age or older. Senior information and assistance - provides for all seniors, their families and interested individuals a single point of entry to receive assistance information. Senior health insurance program (ship) - assists medicare-eligible individuals and their caregivers and family members in understanding all parts of medicare and supplemental insurance. There are over 31,000 residents, 60 years of age and older with approximately 19,000 residents age 18+ with disabilities living in Washington county, Maryland. Map site - Maryland access point is a single point of entry to empower individuals to make informed choices and to streamline access to resources for lifelong independence. This "no wrong door" approach will assist seniors over age 50 of all income levels and younger disabled adults over the age of 18 years. Aging in place - the program supports clients to remain independent in their home. This program offers a broad variety of supports prioritized using maslow's hierarchy of needs. Most supports are provided as a one time offering. National council on aging center for benefits access (ncoa)- grant for the benefits enrollment center to use person-centered strategies in a coordinated, community-wide approach to find and enroll medicare beneficiaries, both seniors aged 65+ years and adults living with disabilities, who have limited income and resources into available benefits. This grant is intended to focus on sustaining the impact of the bec in the future, which includes maintaining benefits outreach and enrollment strategies. Medicare improvements for patients and providers act (mippa) - demonstrates how state health insurance counseling programs, local area agencies on aging and Maryland access point sites can work together to enhance and intensify outreach activities to help medicare beneficiaries understand and apply for assistance programs for low income beneficiaries such as the low income subsidy program, to help with medicare part d prescription drug program expenses, medicare savings programs - q-1 qualified medicare beneficiary program, and specified low income medicare subsidy program (lis). The aaa is a sub-recipient of a cdbg grant in cooperation with the city of hagerstown. The funds are used for necessary home repairs for qualifying clients.
Operating model
- Revenue model
- Earned-program. 91% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Hybrid. The nonprofit split its reported program spending across 66% for direct work, and 34% for grants.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 69
- Transparency & Controls: 79
- Accountability: 91
- Sustainability: 56
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 70%; rating input score 70
- Program expense ratio: 82%; rating input score 82
- Fundraising efficiency: $6.47 raised per $1 spent on fundraising; rating input score 24; 24th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 92.9%; rating input score 93; 23rd percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 13.7%; rating input score 69; 69th percentile among comparable filings
- Total-asset coverage ratio: 1.17; rating input score 42; 42nd percentile among comparable filings
- Liabilities to assets ratio: 0.07; rating input score 64; 64th percentile among comparable filings
- Officer compensation ratio: 9.3%; rating input score 32; 32nd percentile among comparable filings
Growth
- Program expense growth: 4% per year; rating input score 100; 34th percentile among comparable filings
- Revenue growth: 4.1% per year; rating input score 100; 35th percentile among comparable filings
- Asset growth: 8.1% per year; rating input score 100; 50th percentile among comparable filings
Details
- Where the money goes: 70% of revenue deployed · 82% of spending went to programs
- Governance: 13 of 14 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $2.9M in reported program spending
- Leadership: top reported pay $186K · 17 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 2 contractors listed · $624K reported
- Consistency: 35 of 35 current checks pass
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 24/100.
- Review — Accountability: Governance controls: Other executive compensation review process not reported.
- Moderate — Sustainability: Total-asset coverage ratio scored 42/100.
- Moderate — Sustainability: Officer compensation ratio scored 32/100.