VOA Utah

What it reported doing in 2024

Promoting self-sufficiency for individuals and families who have experienced homelessness, or other personal crises, including chemical dependency, involvement with the corrections system, and unemployment, with a focus on solution-oriented approaches, using a continuum of services from prevention to intervention to long-term support. 1. The substance abuse programs provide social model detoxification and withdrawal services primarily to very low income and homeless clients. The treatment programs vary in length depending on need and may either be offered at one of the organization's detoxification centers, or outpatient treatment centers. Substance abuse counseling with case management and/or life skill training is given to enable clients to become self-sufficient, productive members of society. 2. Voa operates its men's detoxification center in salt lake city. The women's detox, called the center for women and children operates in murray. Both centers provide social detox services, safe and supervised places to withdraw from addictive substances and prepare for the next step of treatment and recovery. Women can bring their dependent children up to age 10 into the center with them. The centers accept medicaid for social detoxification services which also provides increased access to further addiction treatment and medical services for those in need.3. The thrive (transformative help in reintegrating individuals through vocational employment) is a supported employment program to help cornerstone counseling center clients find and keep meaningful and competitive jobs in the community. These individuals struggle with employment barriers which may include mental health, criminal history, or substance abuse history. Clients are paired with an employment specialist who assists them with personalized job search, job placement and support to promote increased incomes. 4. The homeless outreach program (hop) conducts street outreach to connect with homeless individuals who are living on the streets, in parks, along rivers, and spending daytime in libraries, or other locations. Hop staff provide basic needs items and link homeless individuals to community services including shelters, detox centers, medical providers, benefits, and workforce services as well as community housing to stabilize people. 5. Voa operates a 200-bed emergency shelter and resource center for homeless women. The geraldine e. King women's resource center (gek) is the largest residential program operated by voa in a 60,000 square foot facility owned by shelter the homeless. The program began operation in august 2019 and is operated as part of the adult homeless division. Voa also operates overflow shelter at the gek with an additional 50 75 beds to provide clients a safe and warm place to sleep during the cold and hot winter months.6. During fy2025 voa opened ballington house at its brooklyn ave location in salt lake city. This program offers services to homeless adult males struggling with co-occurring disorders of mental health and substance abuse. This 16-bed residential mental health program integrates treatment approaches with recovery support and wrap around services with the goal of successful reentry into the community and reduction in recidivism to homelessness.

Financial Efficiency

• Mission deployment rate: 73.4%; rating input score 73
• Program expense ratio: 80.8%; rating input score 81
• Fundraising efficiency: $22.27 raised per $1 spent on fundraising; rating input score 60; 60th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 84.6%; rating input score 85; 18th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 9.2%; rating input score 66; 66th percentile among comparable filings
• Total-asset coverage ratio: 1.35; rating input score 47; 47th percentile among comparable filings
• Liabilities to assets ratio: 0.25; rating input score 52; 52nd percentile among comparable filings
• Officer compensation ratio: 5.5%; rating input score 47; 47th percentile among comparable filings

Growth

• Program expense growth: 12.3% per year; rating input score 100; 78th percentile among comparable filings
• Revenue growth: 12.6% per year; rating input score 100; 82nd percentile among comparable filings
• Asset growth: 11.1% per year; rating input score 100; 69th percentile among comparable filings