Volunteers of America Oregon
Legal name: Volunteers of America of Oregon Inc
Nonprofit profile at a glance
- EIN
- 930395591
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Portland, OR, US
- Phone
- (503) 235-8655
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $30,179,378
- Expenses
- $34,140,188
- Assets
- $32,678,001
- Liabilities
- $12,424,230
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
22 people listed
Executive titles in this filing
- KAY TORAN (PRESIDENT & CEO)
Highest reported compensation
- KAY TORAN (PRESIDENT & CEO): $356,300 total reported compensation
- MEREDITH TRUMP (NURSE PRACTITIONER): $188,340 total reported compensation
- MIKE WIEBE (HR DIRECTOR): $167,033 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Volunteers of America Oregon is a nonprofit behavioral health and social services organization. Since 1896, we have been empowering individuals, families, and communities in Oregon including the aging population, young people, men and women returning from prison, people with disabilities, domestic violence survivors, and those recovering from addictions.
What it reported doing in 2024
Re-entry enhancement coordination - closes gaps in services for those transitioning from prison back to the community. Serves men and women with severe addictions who completed treatment during their incarceration and who will benefit from assistance in securing housing, treatment, and employment after release.treatment readiness - seeks to engage and motivate individuals at inverness jail to increase their readiness to engage in treatment upon release. Utilizes evidenced-based practices and curricula designed to engage people and create relationships before release to reduce their risk to re-offend.men's residential center - this one-year chemical dependency and cognitive restructuring program utilizes therapeutic community, evidence-based practices, and compassionate accountability to provide our clients with theopportunity to make the choices to engage in recovery both from their disease of chemical dependency and from their criminal lifestyle/harmful thinking patterns.women's residential center - this substance use disorder treatment center provides a holistic, trauma-informed, evidence-based inpatient treatment, continuing care services, and transitional housing to women who are experiencing substance use/mental health issues and a variety of serious and unique life challenges.hope - our holistic outpatient experience welcomes adults 18 and over. We connect you and your family members with supportive services across voa Oregon. Our diverse counseling team provides professional evaluation of your needs for treatment of substance use disorders, mental health disorders, and problem gambling.vehicle donation - our program receives donated vehicles to sell on our virtual lot or through a certified auto auction facility. Our dmv dealer number is #da8053. We partner with over 200 other nonprofit organizations through charity connections partner program to help sell donated vehicles and generate revenues for organizations that are doing good things in the community.al forthan scholarship - established to honor mr. Al forthan. The scholarships are awarded to portland public high school seniors based on essays from the applicants which explore how addiction has impacted our community, and possible solutions to this complex problem.licensed medical professional - this program is set up to track physical health medicaid service revenues and expenses.facilities - this program was established to provide property repair and maintenance job skills and training opportunities to program participants.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 89% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 74
- Transparency & Controls: 79
- Accountability: 95
- Sustainability: 24
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80.7%; rating input score 81
- Program expense ratio: 71.3%; rating input score 71
- Fundraising efficiency: $13.96 raised per $1 spent on fundraising; rating input score 48; 48th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 91.7%; rating input score 92; 24th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -13.1%; rating input score 8; 8th percentile among comparable filings
- Total-asset coverage ratio: 0.96; rating input score 35; 35th percentile among comparable filings
- Liabilities to assets ratio: 0.38; rating input score 38; 38th percentile among comparable filings
- Officer compensation ratio: 5.2%; rating input score 49; 49th percentile among comparable filings
Growth
- Program expense growth: 1.5% per year; rating input score 100; 17th percentile among comparable filings
- Revenue growth: 4% per year; rating input score 100; 35th percentile among comparable filings
- Asset growth: 7.6% per year; rating input score 100; 52nd percentile among comparable filings
Details
- What they do: 5 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 80.7% of revenue deployed · 71.3% of spending went to programs
- Governance: 11 of 12 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $24.3M in reported program spending
- Leadership: top reported pay $356K · 22 people listed · 2 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $1.8M reported
- Consistency: 38 of 38 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 12 filed money-flow records
- Related organizations: 3 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Fundraising efficiency scored 48/100.
- High — Sustainability: Operating margin scored 8/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 35/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 38/100.
- Moderate — Sustainability: Officer compensation ratio scored 49/100.