VOA National Services (VOANS)
Legal name: Volunteers of America National Services
Nonprofit profile at a glance
- EIN
- 411467162
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2023
- Location
- Alexandria, VA, US
- Phone
- (888) 873-0890
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
Reported finances
- Revenue
- $57,863,085
- Expenses
- $57,124,672
- Assets
- $129,554,877
- Liabilities
- $55,868,262
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
23 people listed
Executive titles in this filing
- KING MICHAEL W (PRESIDENT)
Highest reported compensation
- KING MICHAEL W (PRESIDENT): $868,407 total reported compensation
- NISIVOCCIA DAVID (ASST. TREASURER/ASST. SECRETARY): $516,603 total reported compensation
- BUDZYNSKI JOSEPH A (ASST. TREASURER/ASST. SECRETARY): $465,439 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To advance the well-being of older adults and individuals in need through quality housing, healthcare, and supportive services.
What it reported doing in 2024
Volunteers of america national services provides a spectrum of healthcare and housing services nationwide, including nursing, long-term care, and affordable housing to a variety of people in need including seniors, those with mental illness or intellectual disabilities, those recovering from addictions, and homeless veterans.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 80% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 85
- Transparency & Controls: 71
- Accountability: 87
- Sustainability: 52
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 94.9%; rating input score 95
- Program expense ratio: 95.9%; rating input score 96
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Scored; rating input score 0
Accountability
- Independent voting board: 93.3%; rating input score 93; 44th percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 1.3%; rating input score 39; 39th percentile among comparable filings
- Total-asset coverage ratio: 2.27; rating input score 67; 67th percentile among comparable filings
- Liabilities to assets ratio: 0.43; rating input score 42; 42nd percentile among comparable filings
- Officer compensation ratio: 1.1%; rating input score 73; 73rd percentile among comparable filings
Growth
- Program expense growth: 12.7% per year; rating input score 100; 83rd percentile among comparable filings
- Revenue growth: 9.5% per year; rating input score 100; 75th percentile among comparable filings
- Asset growth: 1.1% per year; rating input score 100; 10th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 94.9% of revenue deployed · 95.9% of spending went to programs
- Governance: 14 of 15 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $54.8M in reported program spending
- Leadership: top reported pay $868K · 23 people listed · 0 of 6 pay-setting controls reported
- Highest-paid contractors: 4 contractors listed · $1.3M reported
- Consistency: 29 of 29 current checks pass
- Schedules: 7 filed schedules · includes major donors, grants, executive pay, and related organizations
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 7 filed money-flow records
- Related organizations: 194 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- Moderate — Sustainability: Operating margin scored 39/100.
- High — Transparency & Controls: Related-party transparency scored 0/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 42/100.