Volunteer Ministry Center

Nonprofit profile at a glance

EIN
621338748
IRS 990 coverage
2010–2025
Forms available
Form 990 2025
Location
Knoxville, TN, USA
Phone
8655243926
Rating
88
Verdict
STRONG
Rating confidence
Moderate
Sector
Homeless Shelters

Reported finances

Revenue
$3,501,244
Expenses
$3,306,406
Assets
$13,933,740
Liabilities
$1,855,671

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

22 people listed

Executive titles in this filing

  • TRACEY WILLIAMS (CEO)

Highest reported compensation

  • TRACEY WILLIAMS (CEO): $112,192 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To work with homeless individuals so that they achieve housing and access to supportive services. Also, the organization works to prevent homelessness for marginally housed individuals.

What it reported doing in 2025

The volunteer ministry dental clinic offers comprehensive dental services to individuals experiencing homelessness and other low-income, uninsured residents of knox county. The clinic is staffed by a part-time dental assistant, a contract dentist, contract dental assistants, and volunteer dental professionals. The clinic is open 1-2 days per week depending on volunteer availability. In 2025, there were 705 patient visits with 1555 dental procedures performed.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Hybrid. The nonprofit split its reported program spending across 74% for direct work, and 26% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and some related-organization disclosures are missing.

Rating breakdown

  • Financial Efficiency: 82
  • Transparency & Controls: 90
  • Accountability: 100
  • Sustainability: 57
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.7%; rating input score 89
  • Program expense ratio: 83.9%; rating input score 84
  • Fundraising efficiency: $11.95 raised per $1 spent on fundraising; rating input score 42; 42nd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 23rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 75th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Scored; rating input score 0

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 5.6%; rating input score 44; 44th percentile among comparable filings
  • Total-asset coverage ratio: 4.21; rating input score 78; 78th percentile among comparable filings
  • Liabilities to assets ratio: 0.13; rating input score 43; 43rd percentile among comparable filings
  • Officer compensation ratio: 3.4%; rating input score 67; 67th percentile among comparable filings

Growth

  • Program expense growth: 7.9% per year; rating input score 100; 52nd percentile among comparable filings
  • Revenue growth: 8.8% per year; rating input score 100; 61st percentile among comparable filings
  • Asset growth: 5.1% per year; rating input score 100; 33rd percentile among comparable filings

Details

  • Where the money goes: 88.7% of revenue deployed · 83.9% of spending went to programs
  • Governance: 21 of 21 board members independent · 8 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $2.8M in reported program spending
  • Leadership: top reported pay $112K · 22 people listed
  • Consistency: 37 of 38 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors, grants, and related organizations
  • Filing history: 16 filing years from 2010 to 2025
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 7 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 42/100.
  • High — Transparency & Controls: Related-party transparency scored 0/100.
  • Moderate — Sustainability: Operating margin scored 44/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Moderate — Sustainability: Liabilities to assets ratio scored 43/100.