Volunteer Center of the Lehigh Valley
Nonprofit profile at a glance
- EIN
- 232862188
- IRS 990 coverage
- 2018–2024
- Forms available
- Form 990 2024
- Location
- Allentown, PA, USA
- Phone
- 6108070336
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Community Service Clubs
Reported finances
- Revenue
- $381,741
- Expenses
- $375,711
- Assets
- $358,076
- Liabilities
- $180,761
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- LISA DEUTSCH (PRESIDENT)
- JANICE OSBORNE (VICE-PRESIDENT)
- KAREN DALY SMITH (CEO)
Highest reported compensation
- KAREN DALY SMITH (CEO): $78,472 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to enhance nonprofit impact by serving as the community connection that promotes volunteerism and prepares tomorrow's leaders. Our vision is a future where lehigh valley nonprofits have the support and resources they need to achieve their missions and bring positive change to the community.
What it reported doing in 2024
Supports nonprofit staff and board members through training and networking to build skills and capacity.lead now and project blueprint provide governance, leadership, and strategy training to strengthenboard effectiveness and nonprofit impact.volunteer challenge pairs businesses with nonprofits for community projects, fostering corporateengagement while directly supporting local organizations.nonprofit capacity building and professional developmentwe support nonprofit engagement professionals and staff through programs designed to develop skills, create connections, and introduce new strategies and processes to help them manage their day-to-day opportunities and challenges effectively.convening and connectionswe strengthen partnerships between businesses and nonprofits to enhance community resources and sustainability. Through our volunteer challenge, corporate teams collaborate with local nonprofits on high-impact projects that directly benefit community organizations while fostering employee engagement and teamwork. This initiative also serves as one of our largest revenue-generating programs.intern impact dayintern impact day mobilizes more than 350 summer interns from 15 local corporate partners to serve at community-based nonprofits, helping strengthen the connection between emerging professionals and the lehigh valley region.day of caringday of caring is an annual community-wide event that engages over 1,500 employees from more than 40 local businesses to volunteer with 60+ nonprofit organizations, creating a significant and visible impact throughout the lehigh valley.
Operating model
- Revenue model
- Donor-supported. 72% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 66
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 35
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 71.1%; rating input score 71
- Program expense ratio: 72.8%; rating input score 73
- Fundraising efficiency: $5.46 raised per $1 spent on fundraising; rating input score 24; 24th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 1.6%; rating input score 43; 43rd percentile among comparable filings
- Total-asset coverage ratio: 0.95; rating input score 39; 39th percentile among comparable filings
- Liabilities to assets ratio: 0.5; rating input score 11; 11th percentile among comparable filings
- Officer compensation ratio: 20.9%; rating input score 18; 18th percentile among comparable filings
Growth
- Program expense growth: 6.8% per year; rating input score 100; 61st percentile among comparable filings
- Revenue growth: 5.9% per year; rating input score 100; 57th percentile among comparable filings
- Asset growth: 0.9% per year; rating input score 100; 28th percentile among comparable filings
Details
- Where the money goes: 71.1% of revenue deployed · 72.8% of spending went to programs
- Governance: 20 of 20 board members independent · 8 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $273K in reported program spending
- Leadership: top reported pay $78K · 20 people listed
- Consistency: 32 of 32 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 6 filing years from 2018 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 24/100.
- Moderate — Sustainability: Operating margin scored 43/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 39/100.
- High — Sustainability: Liabilities to assets ratio scored 11/100.
- High — Sustainability: Officer compensation ratio scored 18/100.