Voices of September 11 Inc

Nonprofit profile at a glance

EIN
161639299
IRS 990 coverage
2011–2025
Forms available
Form 990 2025
Location
New Canaan, CT, USA
Phone
2039663911
Rating
63
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Counseling, Support Groups

Official website

Reported finances

Revenue
$815,222
Expenses
$795,022
Assets
$354,116
Liabilities
$9,368

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

7 people listed

Highest reported compensation

  • MARY FETCHET LCSW (FOUNDING DIRECTOR): $102,779 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Voices provides long-term support and resources that promote mental health care and wellness, for victims' families, responders, survivors, and families of those who have died of 9/11 related illnesses; and assists communities in preparing for and recovering from tragedy.

What it reported doing in 2025

Voices mental health programming continues to include case management, facilitation of focus groups, and virtual support groups utilizing zoom. In 2025, voices provided over 3,050 hours of support group services, workshops and webinars. We made appropriate referrals for more intensive mental health supports as necessary. Our programs help participants learn about key issues and by coming together to do so helps build resilience. We estimate providing over 215,000 hours of direct social work services since 2001. In addition, voices continues to provide educational programming throughout the year, inviting subject matter experts to share their knowledge on topics such as, building resilience, coping with loss & grief, writing as a healing tool, and the latest in ptsd treatments. These workshops, which include breakout groups for participants to process new learning together, form a strong annual curriculum of support that is then archived on our website to be viewed by a wider audience. Peer support groups include survivors, victim's family, responders, bereavement, caregivers, and parents helping parents (php). Php is held in person twice per month for parents that have lost a child at any age.

Operating model

Revenue model
Donor-supported. 80% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 85% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 73
  • Transparency & Controls: 86
  • Accountability: 26
  • Sustainability: 34
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 77.1%; rating input score 77
  • Program expense ratio: 79.1%; rating input score 79
  • Fundraising efficiency: $9.4 raised per $1 spent on fundraising; rating input score 33; 33rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 92.9%; rating input score 93; 22nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 0%; rating input score 0; 6th percentile among comparable filings
  • Governance controls: 5 of 8 controls in place; rating input score 62
    • Conflict-of-interest policy: Fail
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2.5%; rating input score 38; 38th percentile among comparable filings
  • Total-asset coverage ratio: 0.45; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.03; rating input score 50; 50th percentile among comparable filings
  • Officer compensation ratio: 12.9%; rating input score 29; 29th percentile among comparable filings

Growth

  • Program expense growth: -1.3% per year; rating input score 0; 12th percentile among comparable filings
  • Revenue growth: -0.9% per year; rating input score 0; 9th percentile among comparable filings
  • Asset growth: 2% per year; rating input score 100; 22nd percentile among comparable filings

Details

  • Where the money goes: 77.1% of revenue deployed · 79.1% of spending went to programs
  • Governance: 0 of 7 board members independent · 5 of 8 filing controls reported
  • Programs: 4 filed program accomplishments · $629K in reported program spending
  • Leadership: top reported pay $103K · 7 people listed
  • Consistency: 26 of 27 current checks pass · 1 finding to review
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 15 filing years from 2011 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Independent voting board scored 0/100.
  • Review — Accountability: Governance controls: 3 of 8 not reported.
  • Moderate — Financial Efficiency: Fundraising efficiency scored 33/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Moderate — Sustainability: Operating margin scored 38/100.
  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 29/100.
  • Review — Sustainability: Liabilities to assets ratio scored 50/100.