HopeTree Family Services

Nonprofit profile at a glance

EIN
540515739
IRS 990 coverage
2012–2025
Official website data refreshed
Sep 2026
Forms available
Form 990 2025
Location
Salem, VA, United States
Phone
540-389-5468
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Affiliation
Christianity

Official website

Reported finances

Revenue
$6,249,079
Expenses
$5,051,395
Assets
$27,219,238
Liabilities
$1,327,969

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

26 people listed

Executive titles in this filing

  • JON MORRIS (PRESIDENT &)

People named in this filing

  • REV GEORGE FLETCHER III (CHAIRMAN)
  • DR HERBERT O BROWNING (VICE CHAIRMA)
  • DEREK T HICKS (TREASURER)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Through God’s love, we foster hope by empowering families, youth, and adults to lead fulfilling lives. Empowering Lives, Strengthening Communities At HopeTree Family Services, our mission is to empower individuals, strengthen families, and transform lives through mental health services and programs. For nearly 140 years, we’ve provided compassionate care and life-changing support for children, families, and adults with intellectual disabilities. From treatment foster care to residential programs and counseling, HopeTree is committed to meeting the unique needs of those we serve with unwavering dedication and love.

What it reported doing in 2025

Family centered treatment (fct) is an evidence informed, in home therapeutic program serving families with children at risk of out of home placement. Services focus on improving family functioning, strengthening caregiver capacity, addressing safety concerns, and supporting sustainable behavior change within the family's natural environment. During the reporting period, the program served children and families through intensive, strengths based intervention aimed at maintaining children safely in their homes whenever possible. A total of 12 clients were served during this time period. Equine assisted psychotherapy (eap) integrates experiential therapeutic activities with licensed mental health treatment to support individuals experiencing emotional and behavioral health challenges. Services are delivered by certified equine specialists in collaboration with licensed clinicians and are designed to enhance emotional regulation, interpersonal skills, and trauma recovery. The program served 21 children and adults during the reporting period through structured, clinically guided interventions. Outpatient counseling services - psychotherapy for individuals through their lifespan with emotional, behavioral, substance use, or other adjustments related challenges, who are able to benefit from a variety of therapeutic interventions. A total of 36 clients were served during this time period. Hopetree's chaplaincy support services - provides voluntary spiritual care for youth, adults with disabilities, families, and staff. Through pastoral care, bible studies, prayer, mentorship, and crisis support, the chaplain offers a trusted presence that nurtures faith, connection, and hope always with respect for individual beliefs and needs. A total of 48 bible studies, 33 faith conversations, 46 spiritual support contacts, and 13 activities with youth occurred during this time period. Hopetree family services' therapeutic group homes (tgh) provide 24/7, trauma informed residential care for youth ages 11-17 who experience significant emotional and behavioral health challenges and require a structured, supportive out of home placement. Located on hopetree's salem campus, the program offers a safe, stable, and nurturing environment where youth can heal, develop essential life skills, and work toward long term stability and permanency. 14 youth were served during this time frame.

Operating model

Revenue model
Earned-program. 73% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 67
  • Transparency & Controls: 92
  • Accountability: 87
  • Sustainability: 75
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 63.8%; rating input score 64
  • Program expense ratio: 78.8%; rating input score 79
  • Fundraising efficiency: $15.1 raised per $1 spent on fundraising; rating input score 50; 50th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 88.5%; rating input score 88; 20th percentile among comparable filings
  • Governance controls: 6 of 7 controls in place; rating input score 86
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 19.2%; rating input score 71; 71st percentile among comparable filings
  • Total-asset coverage ratio: 5.39; rating input score 82; 82nd percentile among comparable filings
  • Liabilities to assets ratio: 0.05; rating input score 61; 61st percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 90; 90th percentile among comparable filings

Growth

  • Program expense growth: -1.1% per year; rating input score 0; 9th percentile among comparable filings
  • Revenue growth: 1.5% per year; rating input score 100; 14th percentile among comparable filings
  • Asset growth: -0.4% per year; rating input score 0; 10th percentile among comparable filings

Details

  • What they do: 7 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 63.8% of revenue deployed · 78.8% of spending went to programs
  • Governance: 23 of 26 board members independent · 6 of 7 filing controls reported
  • Programs: 4 filed program accomplishments · $4M in reported program spending
  • Leadership: top reported pay $0 · 26 people listed
  • Highest-paid contractors: 1 contractor listed · $169K reported
  • Consistency: 24 of 24 current checks pass
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 14 filing years from 2012 to 2025
  • Contacts: How to reach this organization
  • Money network: Resolved incoming and outgoing counterparties from filed money flows.
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Fundraising efficiency scored 50/100.
  • High — Growth: Program expense growth scored 0/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • High — Growth: Asset growth scored 0/100.