Utah Dispute Resolution

Nonprofit profile at a glance

EIN
870561170
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Salt Lake City, UT, USA
Phone
8015324841
Rating
88
Verdict
STRONG
Rating confidence
Moderate
Sector
Dispute Resolution, Mediation Services

Official website

Reported finances

Revenue
$313,746
Expenses
$325,458
Assets
$458,106
Liabilities
$107,568

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

9 people listed

Executive titles in this filing

  • KARRIE KETCHUM (EXECUTIVE DIRECTOR)
  • STEPHEN KELSON (President)
  • MICHELE MATTSSON (Vice President)

Highest reported compensation

  • KARRIE KETCHUM (EXECUTIVE DIRECTOR): $69,783 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Utah Dispute Resolution exists to provide residents of Utah with quality mediation services, information and training in dispute resolution, and the means to successfully, informally and cooperatively resolve disputes.

What it reported doing in 2024

Assisted pro se (aps) helps family courts by provide mediation services to low-income families as part of required court appearances. Udr opened 197 aps cases in ty 2024/fy 2025. Up from 148 in fy2024. Udr mediated 159 of cases opened. Fully resolved cases were 80 (55 in the prior year.) 21 cases (19 in the prior year) resulted in partial acceptance and 58 cases (48 in prior year) were not resolved.udr spent $24,980 opening and managing these cases ($19,440 prior year), resulting in an average of $242 per case opened ($131 in prior year.)

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 90
  • Accountability: 100
  • Sustainability: 34
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.2%; rating input score 91
  • Program expense ratio: 87.6%; rating input score 88
  • Fundraising efficiency: $20.89 raised per $1 spent on fundraising; rating input score 59; 59th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.7%; rating input score 31; 31st percentile among comparable filings
  • Total-asset coverage ratio: 1.41; rating input score 50; 50th percentile among comparable filings
  • Liabilities to assets ratio: 0.23; rating input score 18; 18th percentile among comparable filings
  • Officer compensation ratio: 21.4%; rating input score 18; 18th percentile among comparable filings

Growth

  • Program expense growth: 2.9% per year; rating input score 100; 44th percentile among comparable filings
  • Revenue growth: 2.2% per year; rating input score 100; 36th percentile among comparable filings
  • Asset growth: 5.2% per year; rating input score 100; 48th percentile among comparable filings

Details

  • Where the money goes: 91.2% of revenue deployed · 87.6% of spending went to programs
  • Governance: 8 of 8 board members independent · 8 of 8 filing controls reported
  • Programs: 5 filed program accomplishments · $285K in reported program spending
  • Leadership: top reported pay $70K · 9 people listed
  • Consistency: 28 of 28 current checks pass
  • Schedules: 3 filed schedules
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Fundraising efficiency scored 59/100.
  • Moderate — Sustainability: Operating margin scored 31/100.
  • Review — Sustainability: Total-asset coverage ratio scored 50/100.
  • High — Sustainability: Liabilities to assets ratio scored 18/100.
  • High — Sustainability: Officer compensation ratio scored 18/100.