Urban Triage Incorporated

What it reported doing in 2024

Unhoused neighbors initiatives our unhoused neighbors initiatives are driven by a mission to identify, connect with, and nurture essential relationships with those experiencing homelessness or housing instability. We provide immediate support through crucial services such as transportation, hot meals, personalized assessments, and direct referrals to essential resources. Furthermore, we empower individuals and families to secure permanent housing in partnership with local landlords and property managers, paving the way for long-term stability. Our outreach specialists are dedicated to visiting neighborhoods multiple times a week, engaging directly with people facing homelessness and housing insecurity. They guide individuals through the housing process and connect them to many services. This proactive engagement thrives on partnerships with local organizations, including the homeless consortium. It encompasses outreach activities like pop-up support events at libraries, parks, community centers, churches, food pantries, and barbershops. We also distribute flyers to create awareness and provide direct access to support. In 2024, our unhoused neighbors initiatives made a remarkable impact by directly supporting over 1,265 individuals experiencing homelessness or housing insecurity in dane county. Our coordinated efforts led to distributing more than 3,301 pounds of fresh produce to those in need, delivering vital nutrition to vulnerable individuals and families. This outreach transcends simple service provision; it is about building trust, nurturing meaningful relationships, and forging sustainable pathways toward housing stability and a brighter, more secure future. Rental assistance: our programs are firmly grounded in the housing first assistance model, which prioritizes providing permanent housing to individuals experiencing homelessness as the essential first step toward stability. Securing a stable home is the foundation for individuals to pursue personal goals, improve their quality of life, and address other challenges. For us, ending homelessness is not just about providing shelter; it's about creating a secure base for individuals and families to rebuild their lives. Unlike many programs that operate under a "housing readiness" model, requiring individuals to resolve personal issues such as addiction, mental health concerns, or financial instability before being allowed to enter permanent housing, we believe this approach is fundamentally flawed. How can someone begin to address life's challenges when they have no place to sleep or rest? It's an impossible cycle. Our model acknowledges that stable housing is not a reward for overcoming issues but rather a platform from which people can start to make progress on those issues. Through our rental assistance, outreach services, advocacy, permanent housing placement, and case management, we are dedicated to breaking this cycle and offering people the stability they need to move forward. We partnered with dane and the city of madison to provide rental assistance through housing programs and connect individuals to long-term housing solutions. Additionally, we prioritized and served those with the greatest need through our work in the coordinated entry system-in partnership with the city of madison, dane county human services, and the homeless services consortium of dane county. By conducting outreach and chronic documentation services, we ensured that the most vulnerable individuals were prioritized for available housing and resources. Our team is and was committed to meeting people where they are, understanding their unique needs, and providing the necessary support to help them transition into stable housing and regain control of their lives. The mission of our unhoused neighbors initiative is to identify, empower, inspire, engage with, and build crucial relationships with individuals facing homelessness or housing instability. We offer immediate support through essential s

Financial Efficiency

• Mission deployment rate: 73%; rating input score 73
• Program expense ratio: 90.1%; rating input score 90
• Fundraising efficiency: $653.79 raised per $1 spent on fundraising; rating input score 96; 96th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 88.9%; rating input score 89; 20th percentile among comparable filings
• Governance controls: 7 of 8 controls in place; rating input score 88
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Fail
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 19.2%; rating input score 76; 76th percentile among comparable filings
• Total-asset coverage ratio: 1.55; rating input score 53; 53rd percentile among comparable filings
• Liabilities to assets ratio: 0.21; rating input score 42; 42nd percentile among comparable filings
• Officer compensation ratio: 9.1%; rating input score 33; 33rd percentile among comparable filings

Growth

• Program expense growth: 10.6% per year; rating input score 100; 66th percentile among comparable filings
• Revenue growth: 9.1% per year; rating input score 100; 65th percentile among comparable filings
• Asset growth: 19.1% per year; rating input score 100; 82nd percentile among comparable filings