Untold

Legal name: Untold Inc

Nonprofit profile at a glance

EIN
261412708
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Atlanta, GA, USA
Phone
6785952999
Rating
77
Verdict
SUPPORTED
Rating confidence
Standard
Sector
Reproductive Health Care Facilities and Allied Services
Affiliation
Christianity

Official website

Reported finances

Revenue
$9,156,813
Expenses
$8,710,185
Assets
$3,962,593
Liabilities
$259,927

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • Justin Miller (CEO)

Highest reported compensation

  • Justin Miller (CEO): $229,484 total reported compensation
  • Brian Scales (Chief Development Officer): $205,022 total reported compensation
  • Molly Heacock (Managing Director): $192,774 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We exist to embrace and equip people to live a life beyond AIDS. We operate centers in multiple communities throughout East and Southern Africa, each located within a local church. Each center has two indigenous staff who guide 80 HIV+ clients through a nine-month process. Throughout the nine months, we work to equip clients **_physically, emotionally, spiritually, and economically._ Physical Wellness** : The health counselor reviews proper drug adherence, hygiene, and nutrition with each client during weekly counseling sessions. Clients are also provided with a supplemental weekly food portion to help feed their families and support medication absorption.

What it reported doing in 2024

In 2024, UNTOLD, through its sister organizations in Kenya, Uganda, Tanzania, and South Africa, operated in 109 centers in urban informal settlements throughout East and Southern Africa. These communities were selected due to a high prevalence and transmission rate of HIV/AIDS. In 2024, UNTOLD graduated 7,677 clients (49,836 since inception) who represented 17,488 dependent children (143,300 since inception) who are no longer at risk of losing their parents to HIV/AIDS. Over 1,900 people (11,817 since inception) made first-time decisions of faith. UNTOLD'S SISTER ORGANIZATIONS employ 314 national African staff to deliver these services.

Operating model

Revenue model
Donor-supported. 98% of the money available for current operations came from contributions and gifts.
Distribution model
Grant intermediary. The nonprofit sent 90% of its reported program spending out as grants.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing reports few safeguards for money sent abroad and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 73
  • Transparency & Controls: 76
  • Accountability: 91
  • Sustainability: 41
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 76.4%; rating input score 76
  • Program expense ratio: 80.3%; rating input score 80
  • Fundraising efficiency: $8.7 raised per $1 spent on fundraising; rating input score 33; 33rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: 3 of 8 controls in place; rating input score 38
    • Claims monitoring procedures: Pass
    • Requires narrative reports: Fail
    • Conducts field audits: Pass
    • May suspend future funding: Fail
    • Requires financial reports: Pass
    • Conducts site visits: Fail
    • Requires grant agreements: Fail
    • May require repayment: Fail
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 92.3%; rating input score 92; 23rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.9%; rating input score 50; 50th percentile among comparable filings
  • Total-asset coverage ratio: 0.45; rating input score 15; 15th percentile among comparable filings
  • Liabilities to assets ratio: 0.07; rating input score 66; 66th percentile among comparable filings
  • Officer compensation ratio: 7.2%; rating input score 41; 41st percentile among comparable filings

Growth

  • Program expense growth: 18.1% per year; rating input score 100; 83rd percentile among comparable filings
  • Revenue growth: 17.1% per year; rating input score 100; 85th percentile among comparable filings
  • Asset growth: 21% per year; rating input score 100; 85th percentile among comparable filings

Details

  • What they do: Mission, programs, and operating context captured from the official website.
  • Where the money goes: 76.4% of revenue deployed · 80.3% of spending went to programs
  • Governance: 12 of 13 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $7M in reported program spending
  • Leadership: top reported pay $229K · 16 people listed · 2 of 6 pay-setting controls reported
  • Consistency: 36 of 36 current checks pass
  • Schedules: 7 filed schedules · includes major donors, foreign activity, and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Transparency & Controls: Foreign activity oversight: 5 of 8 not reported.
  • Moderate — Financial Efficiency: Fundraising efficiency scored 33/100.
  • High — Sustainability: Total-asset coverage ratio scored 15/100.
  • Review — Sustainability: Operating margin scored 50/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Moderate — Sustainability: Officer compensation ratio scored 41/100.