Unlocking Doors Inc

Nonprofit profile at a glance

EIN
900618214
IRS 990 coverage
2011–2024
Forms available
Form 990 2024, Form 990-N 2010
Location
Dallas, TX, USA
Phone
4695877851
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Rehabilitation Services for Offenders

Official website

Reported finances

Revenue
$1,514,498
Expenses
$1,237,510
Assets
$2,745,876
Liabilities
$485,447

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • Christina Melton Crain (Founder and President/CEO)

Highest reported compensation

  • Christina Melton Crain (Founder and President/CEO): $259,258 total reported compensation
  • SUZANNE LA RASH (CFO): $144,546 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Unlocking doors seeks to create and promote a safer more productive society by revolutionizing reentry service delivery to former offenders through individual and community empowerment, education and engagement. Providing assessment, navigation and monitoring services to those with criminal backgrounds through what has been trademarked as a "reentry brokerage" system, unlocking doors connects the multitude of reentry services that exist and provides clients a home base for reentry, giving them the opportunity for a sustainable future that is crime free.

What it reported doing in 2024

REENTRY BROKERAGE: Provides former offenders wishing to successfully reintegrate into free society "reentry navigation services" that include client and local community empowerment and engagement in the delivery of reentry services. By empowering, educating, and engaging the client to take an active role in mapping his future, the client's outlook changes as he begins to appreciate the benefits of the Model's comprehensive and collaborative approach; he becomes personally aware of the resources (and, individuals) available and willing to assist him; thereby, making him more committed to his role in achieving success. He feels hopeful, secure, confident, happier, and healthier; increasing the likelihood that he will find a future of self-sufficiency that is crime-free. And, uniquely, once an Unlocking Doors' client, always an Unlocking Doors' client - he will have a familiar, open, and friendly place to go when the going gets tough. Through systematic and carefully coordinated collaboration and partnership with a "brokered" Community Network of 300+ (and counting) statewide agencies, organizations and providers, Unlocking Doors' model allows individuals with criminal backgrounds to transition back into the community in a positive, steady, yet comprehensive format that increases their motivation and their chances for a future of self-sufficiency that is crime free. This model consists of the following: Reentry Brokerage (Continued) . Comprehensive risk/needs assessment to determine the client's risk for reoffending, specific needs, achieved training and work history, education level, eligible benefits, etc. . Individualized Reentry Brokerage Plan compiled by the client's dedicated Unlocking Doors' Reentry Broker from all information gained during the client's assessment; the plan is "individualized" to the client's specific needs. . Referrals to one or more of Unlocking Doors' Community Network Providers, Employers and other service providers/resources (the experts in specific services and resources) to assist the client in working through the specific items addressed in his/her Individualized Reentry Brokerage Plan; and . Ongoing Monitoring and Assistance Going Forward of the client's progress as he/she works through his/her Individualized Reentry Brokerage Plan with re-brokerage and future assistance always just a phone call away. Employer Referral Program In an effort to maximize employment opportunities for clients, as well as enlist employer buy-in to strategize best hiring practices for former offenders, Unlocking Doors created the Employer Referral Program. Background- friendly employers fill out a Talent Profile with all information regarding available employment opportunities for unlimited vetted client referrals to build their workforce and assist our client base with employment.

Operating model

Revenue model
Grant-funded. 66% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Reported officer compensation is a large share of total spending, which may reflect staffing concentration and liabilities are high compared with assets.

Rating breakdown

  • Financial Efficiency: 66
  • Transparency & Controls: 70
  • Accountability: 100
  • Sustainability: 59
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 61.1%; rating input score 61
  • Program expense ratio: 74.2%; rating input score 74
  • Fundraising efficiency: $26.71 raised per $1 spent on fundraising; rating input score 66; 66th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 18.3%; rating input score 74; 74th percentile among comparable filings
  • Total-asset coverage ratio: 2.22; rating input score 67; 67th percentile among comparable filings
  • Liabilities to assets ratio: 0.18; rating input score 33; 33rd percentile among comparable filings
  • Officer compensation ratio: 32.6%; rating input score 6; 6th percentile among comparable filings

Growth

  • Program expense growth: 2.9% per year; rating input score 100; 31st percentile among comparable filings
  • Revenue growth: 8.8% per year; rating input score 100; 62nd percentile among comparable filings
  • Asset growth: 24% per year; rating input score 100; 86th percentile among comparable filings

Details

  • Where the money goes: 61.1% of revenue deployed · 74.2% of spending went to programs
  • Governance: 8 of 8 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $918K in reported program spending
  • Leadership: top reported pay $259K · 10 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 29 of 29 current checks pass
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 12 filing years from 2011 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Officer compensation ratio scored 6/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 33/100.