University of Michigan Health Plan

Nonprofit profile at a glance

EIN
832766121
IRS 990 coverage
2019–2024
Official website data refreshed
Jul 2026
Forms available
Form 990 2024, Form 990-N 2018
Location
East Lansing, MI, USA
Phone
Main Phone Line: (517) 365-8400; Toll-Free: (800) 562-6197
Rating
83
Verdict
STRONG
Rating confidence
Moderate
Sector
Public Health Program (Includes General Health and Wellness Promotion Services)

Official website

Reported finances

Revenue
$108,677,994
Expenses
$132,427,259
Assets
$50,027,642
Liabilities
$31,553,578

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • MARGARET DIMOND (PRES/CEO-UM)
  • JAMES DOVER (FMR PRES/CEO)
  • SHARON WILLIAMS (PRESIDENT)

Highest reported compensation

  • ERIC STRUCKO (TREASURER): $1,638,233 total reported compensation
  • MARGARET DIMOND (PRES/CEO-UM): $1,464,110 total reported compensation
  • KEITH DICKEY (CHAIR): $1,202,013 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

At UM Health Plan, we exist to improve people’s lives by making health care more accessible for the diverse communities we serve. More than 40 years ago, our local health system and a group of physicians laid the foundation for a health plan that would eventually provide quality health care to thousands of members in mid-Michigan and beyond. Physicians Health Plan, now called University of Michigan Health Plan (UM Health Plan), has proudly helped individuals, families, and employer groups access the care they need to live their best lives. We believe our plans and our people have made a positive impact on the communities we serve. But like many health plans, UM Health Plan has experienced significant financial losses over the past few years. Despite efforts to maintain the plan, a variety of factors have made it unsust.

What it reported doing in 2024

University of Michigan health medicare is a non-profit health maintenance organization (hmo). University of Michigan health medicare uses a primary care concept for delivering health care in a health delivery network (hdn) structure. It arranges for the provision of comprehensive outpatient and inpatient medical and surgical services to members on the basis of a fixed prepaid sum without regard to the frequency or extent of services furnished to any particular member. University of Michigan health medicare's commitment is to develop and deliver quality managed care products at a reasonable cost for its members. University of Michigan health medicare is wholly owned by university of Michigan health plan. University of Michigan health plan is primarily a commercial hmo. Along with university of Michigan health medicare, university of Michigan health plan operates university of Michigan health insurance company, a commercial insurance company and university of Michigan health service company, a third party administrator. All staffing functions and reporting are accomplished through the use of the same staff as university of Michigan health plan. Unless specifically noted, all references to university of Michigan health plan apply to uofm health plan, uofm health insurance company, and uofm health medicare. University of Michigan health plans service area includes the Michigan counties of ingham, eaton, clinton, shiawassee, montcalm, gratiot, ionia, jackson, hillsdale and portions of isabella, saginaw, washtenaw, and lenawee. Uofm health insurance company offers products across Michigan. As of december 31, 2024, there were approximately 28,100 enrollees in uofm health plans commercial hmo, 25,300 in tpa, 2,300 in uofm health insurance company, and 8,300 enrollees in uofm health medicare. The university of Michigan health plan network is approximately 3,068 primary care physicians, 5,503 specialty care physicians, 3,906 allied health professionals, 3,482 behavioral health providers and 746 organizational providers that include 60 hospitals. Uofm health plan contracts with various hdns who provide healthcare services to members. Uofm health plans commitment is to develop and deliver quality managed care products at reasonable costs for its members. Uofm health plans success in managing health care is due in part to the extensive network of participating providers in the hdn network. The hmo/hdn contractual arrangements allow uofm health plan to arrange for healthcare to patients covered by the state of michigans medicaid benefit plan. This arrangement allows the members to access a wide variety of independent providers within each hdn including physicians, hospitals, pharmacies, skilled nursing facilities, and allied health professionals. Uofm health plan members may also receive care for services from a nonparticipating provider if such referral is recommended by an hdn participating physician and the service required for treatment, as determined by hdn, is not available within the hdns network. Uofm health plan offers a variety of healthcare programs, or products to groups and individuals. Uofm health plan offers choices that provide coverage within the network of contracted hdn providers, limited coverage outside of the uofm health plan network, various levels of deductibles, co-payments, and coverage limits, all of which are designed to be responsive to customer needs. Uofm health plan measures the quality of care provided to its enrollees through annual review of indicators such as: -disease management program participation and outcomes. -quality of care concerns. -hedis measures the health plan effectiveness data and information set (hedis) is a group of nationally recognized measures of health plans performance in a variety of clinical and non-clinical areas. Uofm health plan uses the effectiveness of care measures to determine progress and improvement in areas such as: -diabetes, -asthma, -depression and follow-up after ment

Operating model

Revenue model
Earned-program. 99% of the money available for current operations came from fees and other program revenue.
Distribution model
Member-benefit provider. The nonprofit used 83% of its reported program spending for member benefits.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 89
  • Transparency & Controls: 95
  • Accountability: 67
  • Sustainability: 17
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 98.6%; rating input score 99
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 92.3%; rating input score 92; 12th percentile among comparable filings
  • Pay-setting controls: 6 of 6 controls in place; rating input score 100
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Pass
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 44.4%; rating input score 44; 12th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -21.9%; rating input score 3; 3rd percentile among comparable filings
  • Total-asset coverage ratio: 0.38; rating input score 13; 13th percentile among comparable filings
  • Liabilities to assets ratio: 0.63; rating input score 26; 26th percentile among comparable filings
  • Officer compensation ratio: 0.8%; rating input score 78; 78th percentile among comparable filings

Growth

  • Program expense growth: 32.9% per year; rating input score 100; 97th percentile among comparable filings
  • Revenue growth: 34.8% per year; rating input score 100; 98th percentile among comparable filings
  • Asset growth: 27.1% per year; rating input score 100; 97th percentile among comparable filings

Details

  • What they do: Mission, programs, and operating context captured from the official website.
  • Where the money goes: 100% of revenue deployed · 98.6% of spending went to programs
  • Governance: 4 of 9 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $130.6M in reported program spending
  • Leadership: top reported pay $1.6M · 23 people listed · 6 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $13.7M reported
  • Consistency: 25 of 26 current checks pass · 1 finding to review
  • Schedules: 4 filed schedules · includes executive pay
  • Filing history: 5 filing years from 2019 to 2024
  • Contacts: How to reach this organization
  • Related organizations: 29 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Accountability: Independent voting board scored 44/100.
  • High — Sustainability: Operating margin scored 3/100.
  • High — Sustainability: Total-asset coverage ratio scored 13/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • High — Sustainability: Liabilities to assets ratio scored 26/100.