United Way of the Csra Inc

Nonprofit profile at a glance

EIN
580566155
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Augusta, GA, USA
Phone
7067245544
Rating
69
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$3,865,209
Expenses
$2,808,461
Assets
$4,031,770
Liabilities
$668,742

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

34 people listed

Executive titles in this filing

  • BRITTNEY BURNETT (PRESIDENT/CEO)

Highest reported compensation

  • BRITTNEY BURNETT (PRESIDENT/CEO): $161,475 total reported compensation
  • DEBBIE BROWN (DIRECTOR OF FINANCE): $106,756 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

United way of the csra mobilizes the caring power of our community to make lasting change on the issues that matter most in our region. We want to ensure that children, young adults, and families have the tools and resources they need to achieve their maximum potential. Through our annual fundraising campaign revenues, a variety of grants, and the gifts of corporate donors we provide funding to: support children ages 0-11 with early learning opportunities and primary school readiness; introduce youth ages 12-24 to career readiness experiences as well as middle and high school educational supports; provide skills training to adults and young adults in improve financial wellbeing and increase earning potential; and increase the access to health and nutritional resources for all in our community.

What it reported doing in 2024

211 information and referral programunited way of the csra's 211 remains the region's most comprehensive resource for connecting individuals and families to critical services. In 2024, 211 responded to 27,950 inquiries via phone and web, providing direct assistance and referrals for emergency aid, housing, food access, healthcare, and employment resources. As a central hub for community services, 211 has expanded to incorporate multiple direct support initiatives, ensuring that residents receive more than just informationthey receive tangible, life-changing solutions. United way of the csra's 211 champions numerous impactful initiatives, including the following: emergency rent, utility assistance, and disaster reliefunited way's rent and utility assistance fund, fueled by corporate and philanthropic donations, helped 485 households remain housed in 2024. This fund also served as a lifeline for families recovering from hurricane helene, with additional support from united way's disaster relief fund. Disaster recovery & relief: united way mobilized quickly in response to hurricane helene, partnering with golden harvest, the american red cross augusta chapter, first baptist church of augusta, the city of augusta, and airbnb to provide emergency shelter, meals, and financial assistance. Direct financial aid: more than 750 households received direct financial assistance for temporary housing, home repairs, and essential needs following the hurricane. Community resource distribution: collaborations with gofundme and united way of southeastern Louisiana secured emergency funding, while food, hygiene kits, and emergency supplies were distributed to over 5,000 individuals across affected areas.this integrated approach to disaster relief ensures that families not only receive immediate assistance but are also connected to long-term recovery resources through 211's extensive partner network.ride united transportation initiativetransportation remains a key barrier to financial security. Through ride united, united way provided over 12,000 rides in 2024 for individuals needing transportation to work, job interviews, healthcare appointments, and other essential services.last mile delivery emergency food assistancerecognizing that transportation barriers also affect food access, united way launched last mile delivery in 2024 to provide emergency food assistance to those unable to reach food pantries. In the fourth quarter alone, united way helped 113 individuals experiencing food insecurity by delivering emergency food bags and connecting them with long-term food solutions.this initiative strengthens united way's commitment to holistic service delivery, ensuring that families not only receive immediate food assistance but also sustainable solutions to address ongoing food insecurity.singlecare prescription assistanceunited way continues its partnership with singlecare, formerly familywize, to make prescription medications more affordable. In 2024, 3,125 residents saved a total of $289,670 on prescription costs, with singlecare cards providing much-needed relief for uninsured and underinsured individuals.since its launch in the csra, singlecare has facilitated over $3.6 million in prescription savings, reinforcing 211's role as a gateway to critical healthcare services.volunteer income tax assistance (vita) programunited way's vita program offers free tax preparation services to individuals and families with low to moderate incomes, ensuring they receive the refunds and credits they are entitled to. In 2024, vita helped over 1,200 households file their taxes, securing more than $1.8 million in refunds for local families.through IRS-certified volunteers, vita not only provides tax preparation but also promotes financial literacy and stability, reinforcing united way's commitment to financial security in the community.

Operating model

Revenue model
Donor-supported. 93% of the money available for current operations came from contributions and gifts.
Distribution model
Hybrid. The nonprofit split its reported program spending across 56% for direct work, 43% for grants, and 1% for affiliated organizations.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 52
  • Transparency & Controls: 71
  • Accountability: 100
  • Sustainability: 63
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 48.8%; rating input score 49
  • Program expense ratio: 65.5%; rating input score 65
  • Fundraising efficiency: $6.85 raised per $1 spent on fundraising; rating input score 25; 25th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 93.8%; rating input score 94; 20th percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 87.7%; rating input score 88; 24th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 27.3%; rating input score 83; 83rd percentile among comparable filings
  • Total-asset coverage ratio: 1.44; rating input score 50; 50th percentile among comparable filings
  • Liabilities to assets ratio: 0.17; rating input score 48; 48th percentile among comparable filings
  • Officer compensation ratio: 9.6%; rating input score 31; 31st percentile among comparable filings

Growth

  • Program expense growth: 0.4% per year; rating input score 100; 15th percentile among comparable filings
  • Revenue growth: 0.7% per year; rating input score 100; 14th percentile among comparable filings
  • Asset growth: -2.2% per year; rating input score 0; 7th percentile among comparable filings

Details

  • Where the money goes: 48.8% of revenue deployed · 65.5% of spending went to programs
  • Governance: 31 of 31 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $1.8M in reported program spending
  • Leadership: top reported pay $161K · 34 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 35 of 36 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 28 filed money-flow records
  • Related organizations: 26 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Mission deployment rate scored 49/100.
  • High — Financial Efficiency: Fundraising efficiency scored 25/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Sustainability: Total-asset coverage ratio scored 50/100.
  • Moderate — Sustainability: Officer compensation ratio scored 31/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • Moderate — Sustainability: Liabilities to assets ratio scored 48/100.