United Way of Northeast Louisiana Inc
Nonprofit profile at a glance
- EIN
- 720498515
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024
- Location
- Monroe, LA, USA
- Phone
- 3182353869
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Federated Giving Programs
Reported finances
- Revenue
- $3,906,769
- Expenses
- $4,605,725
- Assets
- $4,442,787
- Liabilities
- $1,938,709
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
41 people listed
Executive titles in this filing
- JANET S DURDEN (PRESIDENT)
- KIMBERLY LOWERY (VICE-PRESIDENT)
Highest reported compensation
- JANET S DURDEN (PRESIDENT): $127,443 total reported compensation
- KIMBERLY LOWERY (VICE-PRESIDENT): $87,867 total reported compensation
- TRACI CANTERBURY (CFO): $30,710 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To help people and improve communities - the united way is focused on creating lasting change in community conditions to improve the lives of people through community initiatives.
What it reported doing in 2024
Front door to housing is a locally funded collaborative initiative operated in partnership with the wellspring and the home coalition to address homelessness and housing instability in northeast Louisiana. The program provides walk-in assistance, crisis response, outreach, screening and assessment, diversion assistance, shelter and housing referrals, and limited rehousing support for individuals and families experiencing homelessness or at risk of homelessness. During the year ended june 30, 2025, the program served approximately 860 households through walk-in and diversion services and responded to 3,348 crisis calls and requests for assistance. The program also conducted community outreach and facilitated referrals to emergency shelter, street outreach, behavioral health, and other community-based housing resources. Crisis call totals include inbound requests, screenings, and repeat contacts and do not represent unduplicated households served.
Operating model
- Revenue model
- Donor-supported. 73% of the money available for current operations came from contributions and gifts.
- Distribution model
- Hybrid. The nonprofit split its reported program spending across 60% for direct work, 39% for grants, and 1% for affiliated organizations.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 87
- Accountability: 100
- Sustainability: 23
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 88%; rating input score 88
- Program expense ratio: 74.4%; rating input score 74
- Fundraising efficiency: $3.96 raised per $1 spent on fundraising; rating input score 12; 12th percentile among comparable filings
Transparency & Controls
- Consistency checks: 93.8%; rating input score 94; 20th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 85%; rating input score 85; 23rd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -17.9%; rating input score 8; 8th percentile among comparable filings
- Total-asset coverage ratio: 0.96; rating input score 36; 36th percentile among comparable filings
- Liabilities to assets ratio: 0.44; rating input score 24; 24th percentile among comparable filings
- Officer compensation ratio: 5.3%; rating input score 51; 51st percentile among comparable filings
Growth
- Program expense growth: -0.2% per year; rating input score 0; 13th percentile among comparable filings
- Revenue growth: 0.9% per year; rating input score 100; 15th percentile among comparable filings
- Asset growth: 2.4% per year; rating input score 100; 22nd percentile among comparable filings
Details
- Where the money goes: 88% of revenue deployed · 74.4% of spending went to programs
- Governance: 38 of 38 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $3.4M in reported program spending
- Leadership: top reported pay $127K · 41 people listed
- Consistency: 37 of 38 current checks pass · 1 finding to review
- Schedules: 6 filed schedules · includes major donors and grants
- Filing history: 14 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 27 filed money-flow records
- Related organizations: 24 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 12/100.
- High — Sustainability: Operating margin scored 8/100.
- High — Growth: Program expense growth scored 0/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 36/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- High — Sustainability: Liabilities to assets ratio scored 24/100.
- Review — Sustainability: Officer compensation ratio scored 51/100.