United Way of Greater New Bedford Inc
Nonprofit profile at a glance
- EIN
- 042104264
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- New Bedford, MA, USA
- Phone
- 5089949625
- Rating
- 73
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $3,095,365
- Expenses
- $3,145,903
- Assets
- $4,042,615
- Liabilities
- $1,031,721
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
23 people listed
Executive titles in this filing
- MICHELLE HANTMAN (PRESIDENT & CEO)
Highest reported compensation
- MICHELLE HANTMAN (PRESIDENT & CEO): $164,466 total reported compensation
- SARAH ROSE (CHIEF IMPACT OFFICER): $126,531 total reported compensation
- KATHERINE CRAWFORD (CHIEF FINANCE & HR OFFICER): $108,410 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to mobilize people, partnerships and resources to catalyze change that strengthens the communities served.
What it reported doing in 2024
Family support program: this program is funded through two cost-reimbursement contracts. One is an accommodation rate contract from the commonwealth of Massachusetts department of children and families ("dcf"), and the other is a cost reimbursement grant with the Massachusetts service alliance ("msa"). Ultimately, the goal of this work is to strengthen families, prevent child abuse and neglect, and build a healthier community.family resource and development center ("frc") - offers an array of services for families whose children range from birth to 18 years of age. With behavioral health partner, child and family services, the frc provides a range of services ad supports for families in need, including assessment services and information and referral resources for such things as housing services, food and nutrition services, transportation and employment and child care. The frc also provides parent educational groups, parentchild activities, educational classes and workshops for both parents and teens. In addition, the frc provides specific services for parents and children who are dealing with serious problems at home and at school, knows as children requiring assistance (cra). These services include access to a range of voluntary mental health services and wrap-around support services.new bedford community connections coalition (nbccc) - the main focus of the coalition is to facilitate the organization of a comprehensive family support system throughout the city of new bedford while promoting a community centered child welfare best practices approach.patch - co-located in the family resource center, along with the nbccc staff, is the dcf patch unit. Patch is a team of dcf social workers working closely with our nbccc staff to promote shared ownership of the problem of child protection within our community. Being co-located with nbccc enables dcf social workers to connect families involved with dcf to community resources more quickly, minimizing the need for lengthy dcf intervention, and provides families access to an array of resources to help prevent repeat child maltreatment.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 81% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 62
- Transparency & Controls: 73
- Accountability: 100
- Sustainability: 34
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 69%; rating input score 69
- Program expense ratio: 63.6%; rating input score 64
- Fundraising efficiency: $6.52 raised per $1 spent on fundraising; rating input score 24; 24th percentile among comparable filings
Transparency & Controls
- Consistency checks: 94.4%; rating input score 94; 24th percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 97.9%; rating input score 98; 34th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -1.6%; rating input score 28; 28th percentile among comparable filings
- Total-asset coverage ratio: 1.29; rating input score 46; 46th percentile among comparable filings
- Liabilities to assets ratio: 0.26; rating input score 38; 38th percentile among comparable filings
- Officer compensation ratio: 12.7%; rating input score 23; 23rd percentile among comparable filings
Growth
- Program expense growth: 2.4% per year; rating input score 100; 24th percentile among comparable filings
- Revenue growth: 3.7% per year; rating input score 100; 31st percentile among comparable filings
- Asset growth: 4.8% per year; rating input score 100; 33rd percentile among comparable filings
Details
- Where the money goes: 69% of revenue deployed · 63.6% of spending went to programs
- Governance: 20 of 20 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $2M in reported program spending
- Leadership: top reported pay $164K · 23 people listed · 1 of 6 pay-setting controls reported
- Consistency: 38 of 39 current checks pass · 1 finding to review
- Schedules: 8 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 25 filed money-flow records
- Related organizations: 21 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 24/100.
- High — Sustainability: Operating margin scored 28/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 46/100.
- High — Sustainability: Officer compensation ratio scored 23/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 38/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.