United Way of Alamance County

What it reported doing in 2024

Nc 211, supported locally by united way of alamance county, nc 211 is a free, confidential information and referral service that connects individuals and families to health and human service resources within their community. Callers are assisted by trained community resource specialists who listen to their needs, assess individual circumstances, and provide referrals to verified local organizations offering support with basic needs, including housing and utility assistance, food, healthcare, transportation, and other essential services. During the 2025 calendar year, nc 211 data indicates that more than 5,700 calls were received from individuals seeking assistance with services in alamance county. In addition, local united way staff field dozens of calls each month from community members and their advocates seeking guidance and referrals to available resources.community partnerships and programshousing alamance is a collaborative initiative supported by united way of alamance county. In 2025, the initiative convened a diverse cross-section of community members, housing professionals, nonprofit organizations, and local partners through structured housing workgroups to foster thought leadership, policy development, and coordinated action aimed at advancing equitable access to safe, affordable housing in alamance county, with an emphasis on education and advocacy. Through collaboration across multiple teams, collective members identified priority housing challenges impacting the community, with eviction prevention and education emerging as a key area of focus. Beginning in december 2025, united way of alamance county advanced this eviction-related work through community engagement, educational programming, and data collection to inform future housing strategies and solutions.tax time is a free income tax preparation service that primarily serves the elderly, low-income, and individuals with disabilities living in alamance county. Tax preparation services were provided by trained community and student volunteers who support equitable access to essential financial services. The program's primary goal is to help individuals and families save time and money by ensuring accurate tax filing and maximizing eligible credits and refunds. During the most recent tax season, more than 800 individuals were served through the vita tax time program.community council is united way of alamance county's signature monthly convening designed to bring together leaders and stakeholders from multiple sectors to address critical community needs, promote volunteerism, share resources, and strengthen relationships. Each meeting is organized around a different theme and features a range of formats, including guest speakers, panel discussions, and facilitated networking. The program provides dedicated, recurring opportunities for community leaders and residents to deepen connections and collaborate on solutions. All community council meetings are open to the public. In addition to in-person convenings, united way of alamance county distributes regular community council email announcements to keep community members informed about local initiatives, events, and engagement opportunities across the county.

Financial Efficiency

• Mission deployment rate: 71.2%; rating input score 71
• Program expense ratio: 65.3%; rating input score 65
• Fundraising efficiency: $12.1 raised per $1 spent on fundraising; rating input score 44; 44th percentile among comparable filings

Transparency & Controls

• Consistency checks: 94.1%; rating input score 94; 25th percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: 92.3%; rating input score 92; 40th percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 7 of 8 controls in place; rating input score 88
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Fail
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -6.6%; rating input score 21; 21st percentile among comparable filings
• Total-asset coverage ratio: 1.62; rating input score 58; 58th percentile among comparable filings
• Liabilities to assets ratio: 0.15; rating input score 36; 36th percentile among comparable filings
• Officer compensation ratio: 15.4%; rating input score 22; 22nd percentile among comparable filings

Growth

• Program expense growth: -6.7% per year; rating input score 0; 6th percentile among comparable filings
• Revenue growth: -6.1% per year; rating input score 0; 4th percentile among comparable filings
• Asset growth: -7.4% per year; rating input score 0; 5th percentile among comparable filings