United Services, Inc.

Legal name: United Services Inc

Nonprofit profile at a glance

EIN
060804423
IRS 990 coverage
2009–2024
Official website data refreshed
Nov 2026
Forms available
Form 990 2024
Location
Dayville, CT, USA
Phone
(860) 774-2020
Rating
88
Verdict
STRONG
Rating confidence
Moderate
Sector
Family Services

Official website

Reported finances

Revenue
$23,580,153
Expenses
$22,486,308
Assets
$8,243,657
Liabilities
$2,429,462

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

25 people listed

Executive titles in this filing

  • DIANE MANNING (PRESIDENT/CEO)

Highest reported compensation

  • SARAH JANE VARGAS (MEDICAL DIRECTOR): $457,079 total reported compensation
  • VENUGOPAL THANGADA (OUTGOING PSYCHIATRIST): $356,123 total reported compensation
  • DIANE MANNING (PRESIDENT/CEO): $291,816 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

United Services, Inc. is a Certified Community Behavioral Health Clinic (CCBHC) committed to integrated care that recognizes the connection between mental health, substance use, physical health, trauma, family systems, housing, employment, and community support.

What it reported doing in 2024

Clinical services - provide outpatient mental health and substance abuse treatment for adults, children and families; medication assisted treatment for opioid or alcohol dependence; medical evaluation and medication management and mobile crisis response services. Addiction recovery outpatient services (1,232 adults) adult behavioral health outpatient services (1,655 adults) children and family behavioral health treatment (4,721 children) community response services (mobile crisis) (402 adults) medication assisted treatment (111 adults)psychiatric services (1,565 adults & children) jail diversion (329 adults) crisis response engagement and stabilization team (24 adults and children) primary care (110 adults and children).

Operating model

Revenue model
Grant-funded. 81% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 94
  • Transparency & Controls: 79
  • Accountability: 100
  • Sustainability: 35
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 92.6%; rating input score 93
  • Program expense ratio: 97.1%; rating input score 97
  • Fundraising efficiency: $195.58 raised per $1 spent on fundraising; rating input score 90; 90th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 4.6%; rating input score 52; 52nd percentile among comparable filings
  • Total-asset coverage ratio: 0.37; rating input score 10; 10th percentile among comparable filings
  • Liabilities to assets ratio: 0.29; rating input score 47; 47th percentile among comparable filings
  • Officer compensation ratio: 10.3%; rating input score 19; 19th percentile among comparable filings

Growth

  • Program expense growth: 3.5% per year; rating input score 100; 30th percentile among comparable filings
  • Revenue growth: 2% per year; rating input score 100; 18th percentile among comparable filings
  • Asset growth: 5.5% per year; rating input score 100; 39th percentile among comparable filings

Details

  • What they do: 16 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 92.6% of revenue deployed · 97.1% of spending went to programs
  • Governance: 15 of 15 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $21.8M in reported program spending
  • Leadership: top reported pay $457K · 25 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $1.2M reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 8 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.

  • High — Sustainability: Total-asset coverage ratio scored 10/100.
  • Review — Sustainability: Operating margin scored 52/100.
  • High — Sustainability: Officer compensation ratio scored 19/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 47/100.
  • High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.