United Hospice Inc

What it reported doing in 2025

United Hospice offers a variety of programs and services to patients, families and the community.The Hospice Program offers a comprehensive array of direct care and support services to individuals and families facing advanced illness. The Organization served 932 patients in 2025 including services provided at home, in nursing homes, assisted living facilities, group homes, hospitals and the Joe Raso Hospice Residence (JRHR) which opened on March 16, 2012. Care is provided regardless of ability to pay. Philanthropic support makes it possible for United Hospice to provide services to those without insurance or with inadequate insurance. Philanthropic support also enables the Organization to provide services not mandated by regulation such as massage and music therapies as well as in-home respite care. Bereavement Support Program offers individual and group counseling services to the family members of those served by the Hospice Program as well as any individual in the community who has experienced a loss. Crisis intervention services are provided to individuals, schools, work sites or any other venue where a tragedy has occurred. Healing Hearts provides bereavement services to children and the adults responsible for them who have experienced a loss. Philanthropic support makes it possible for the Organization to offer the breadth of bereavement services provided.United Hospice's operating license has included two counties, Rockland and Orange for the past 38 years. The New York State Department of Health determines the operating territory of each hospice operating in New York. To better serve Orange County, United Hospice has established an office in Goshen, New York, in late 2020 that will support the expansion of services. In the year ended December 31, 2025, United Hospices revenue related to its Orange County operations increased from $1,095,655 to $1,843,883. It provided an equivalent of 8,358 patient days of care. During the year ended December 31, 2025, management implemented a second three-year strategic plan that is focused on further improving patient care and operations. As the organization works through its second three-year phase of the strategic plan, it continues to gain great traction and is being viewed as a hospice thought leader. A central priority of its plan is to determine how to further prioritize the comfort and wellbeing of patients. As such, the Organization began the process of developing a palliative care program and is currently in the process of strengthening referral sources and retaining qualified staff to implement the clinical care. To date, the organization has continued with implementation and has made great strides in collaborating with hospitals and ACOs.

Financial Efficiency

• Mission deployment rate: 75%; rating input score 75
• Program expense ratio: 76.7%; rating input score 77
• Fundraising efficiency: $5.88 raised per $1 spent on fundraising; rating input score 17; 17th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
• Pay-setting controls: 5 of 6 controls in place; rating input score 83
  • Compensation committee: Pass
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Pass
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 3%; rating input score 37; 37th percentile among comparable filings
• Total-asset coverage ratio: 1.55; rating input score 43; 43rd percentile among comparable filings
• Liabilities to assets ratio: 0.09; rating input score 69; 69th percentile among comparable filings
• Officer compensation ratio: 13.2%; rating input score 15; 15th percentile among comparable filings

Growth

• Program expense growth: 4% per year; rating input score 100; 32nd percentile among comparable filings
• Revenue growth: 1.2% per year; rating input score 100; 10th percentile among comparable filings
• Asset growth: 1.3% per year; rating input score 100; 11th percentile among comparable filings