Twin Towers
Nonprofit profile at a glance
- EIN
- 310536677
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Cincinnati, OH, USA
- Phone
- 5138532000
- Rating
- 77
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Supportive Housing for Older Adults
- Affiliation
- Christianity
Reported finances
- Revenue
- $33,525,366
- Expenses
- $35,799,936
- Assets
- $86,868,195
- Liabilities
- $96,415,755
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
9 people listed
Executive titles in this filing
- SCOTT MCQUINN (CEO/ PRESIDENT)
- VICKI HICKMAN (EXECUTIVE DIRECTOR)
Highest reported compensation
- SCOTT MCQUINN (CEO/ PRESIDENT): $1,114,255 total reported compensation
- JAMES BOWERSOX (COO/ SECRETARY): $804,190 total reported compensation
- KEVIN MCDONNELL (CFO/ TREASURER): $560,981 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Vision: we work for the day when everyone involved in senior living finds fulfillment through: (a) life with meaning and purpose; (b) enriching opportunities and experiences; (c)communities fostering relationship and perpetuating legacy. Mission: we provide exceptional everyday experiences in a christian community by: (a) creating associate experiences that support, engage and empower delivering resident and customer experiences that exceed expectations; (b) setting and surpassing standards for quality and safety; (c) growing consistently in service and value; (d) producing expanded resources to extend our impact. Values: we are an extended family of multiple generations, bound together with: (a) respect: honoring the dignity of all people; (b)innovation: igniting entrepreneurial initiative and creative solutions; (c) spirituality: pursuing our purpose consistent with christian principles; (d) excellence: striving for extraordinary, effectiveness and efficiency.
What it reported doing in 2024
Twin towers provides its residents with nursing care beds (75) or assisted living units (79) if they are not able to live independently, or in apartments or patio homes (245) if they are able to live independently. In addition, hospice services are provided in the health pavilion. Twin towers also provides its residents with religious, social, educational, and wellness programs and services. Dining service includes three meals per day. Maintenance, environmental services and laundry services also are provided at various levels for twin towers' residents.
Operating model
- Revenue model
- Earned-program. 90% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 96% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 88
- Transparency & Controls: 71
- Accountability: 74
- Sustainability: 36
- Growth: 80
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 100%; rating input score 100
- Program expense ratio: 95.5%; rating input score 96
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 71.4%; rating input score 71; 12th percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -6.8%; rating input score 14; 14th percentile among comparable filings
- Total-asset coverage ratio: 2.43; rating input score 68; 68th percentile among comparable filings
- Liabilities to assets ratio: 1.11; rating input score 4; 4th percentile among comparable filings
- Officer compensation ratio: 2.2%; rating input score 75; 75th percentile among comparable filings
Growth
- Program expense growth: 5.4% per year; rating input score 100; 45th percentile among comparable filings
- Revenue growth: 1.9% per year; rating input score 100; 17th percentile among comparable filings
- Asset growth: -0.7% per year; rating input score 0; 8th percentile among comparable filings
Details
- Where the money goes: 100% of revenue deployed · 95.5% of spending went to programs
- Governance: 5 of 7 board members independent · 7 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $34.2M in reported program spending
- Leadership: top reported pay $1.1M · 9 people listed · 0 of 6 pay-setting controls reported
- Consistency: 37 of 37 current checks pass
- Schedules: 9 filed schedules · includes major donors, grants, and executive pay
- Filing history: 7 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Related organizations: 14 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Sustainability: Operating margin scored 14/100.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- High — Growth: Asset growth scored 0/100.
- High — Sustainability: Liabilities to assets ratio scored 4/100.