True Initiative

Nonprofit profile at a glance

EIN
883615707
IRS 990 coverage
2023–2025
Forms available
Form 990 2025, Form 990-N 2022
Location
Honolulu, HI, USA
Phone
8087844061
Rating
59
Verdict
MIXED
Rating confidence
Moderate
Sector
Adult, Continuing Education

Official website

Reported finances

Revenue
$423,468
Expenses
$393,802
Assets
$89,295
Liabilities
$3,485

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

9 people listed

Highest reported compensation

  • NICOLE CACAL (EXECUTIVE DI): $158,049 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

True initiative is an educational nonprofit that will assist Hawaii individuals and businesses to better use, integrate, and adopt technology with its mission to develop a technologically capable workforce in the state of Hawaii.

What it reported doing in 2025

True will host seminars and workshops, and will also sponsor pilot projects to encourage a better understanding of technology and its uses in Hawaii. Hawaii has traditionally be slow to adopt technology, and true intends to reverse that trend to help local organizations succeed, diversify Hawaii's economy, and help Hawaii become a place where all residence can thrive. Use cases - on a monthly basis, true will host a seminar to highlight a successful implementation of a technology or tool that has impacted an organization in either the public or private sector. The seminar will be organized as an in-person gathering with organizational leaders and their teams invited to attend to listen, learn, and network. This will create a forum to encourage relationship building and information sharing as participants can collaborate and learn from each others' experiences. These events will be complimentary to all attendees. An example of an event is a seminar about lifecycle management technology highlighting the use of this technology by the state of Hawaii department of commerce and consumer affairs. Workshops - each month, true will host a live demo session to allow attendees to activate a technology tool to test out its capabilities. The purpose will be to deliver an opportunity for attendees to test and learn first-hand from technology platforms and their software solution architects, allowing them to experience the benefits and supporting a digital transformation. Conferences - true will host an annual Hawaii cloud innovation summit to offer a thoughtfully curated line-up of world class thought leaders, use cases, and panel discussions to inspire Hawaii toward cloud computing transformation. The conference will feature informative panels and sessions focused on business operations, technical applications, workforce development opportunities. Pilot projects - true initiative has launched the true esports and technology lab at waipahu public library. The state-of-the-art technology facility will teach valuable game and software development skills. The lab is a collaboration between true, the Hawaii state library system, and the state of Hawaii, with hardware and technical guidance contributed by nonprofit and for-profit partners. Content is available free of charge for library members and will serve as a use case and template to introduce tech-enabled labs in other public library branches. Collaboration and work-based learning projects - true will sponsor the community innovation mentorship program, a work-based learning program for professionals to mentor students to solve real world problems. Recent examples include a program through which true mentors worked with students to design and implement a digital marketing toolbox to help local businesses to develop digital and social media marketing campaigns, and a a program in which true mentors worked with students to develop an in-house hoteling app that would allow remote working staff to reserve meeting spaces. All activities will be operated in Hawaii, and projects and technologies to be featured will be selected on the basis of successful experiences with public and private entities. The activities will be funded through membership dues from participants in workshops and conferences, as well as charitable contributions. The hosting and sponsorship of educational events will further true's educational purposes.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

MIXED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence.

Rating breakdown

  • Financial Efficiency: 47
  • Transparency & Controls: 65
  • Accountability: 74
  • Sustainability: 32
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 50.9%; rating input score 51
  • Program expense ratio: 54.8%; rating input score 55
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 3 of 8 controls in place; rating input score 38
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 7%; rating input score 51; 51st percentile among comparable filings
  • Total-asset coverage ratio: 0.23; rating input score 13; 13th percentile among comparable filings
  • Liabilities to assets ratio: 0.04; rating input score 29; 29th percentile among comparable filings
  • Officer compensation ratio: 40.1%; rating input score 6; 6th percentile among comparable filings

Growth

  • Program expense growth: 1% per year; rating input score 100; 32nd percentile among comparable filings
  • Revenue growth: 0.6% per year; rating input score 100; 23rd percentile among comparable filings
  • Asset growth: -34.9% per year; rating input score 0; 2nd percentile among comparable filings

Details

  • Where the money goes: 50.9% of revenue deployed · 54.8% of spending went to programs
  • Governance: 8 of 8 board members independent · 3 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $216K in reported program spending
  • Leadership: top reported pay $158K · 9 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 20 of 20 current checks pass
  • Schedules: 4 filed schedules · includes major donors and executive pay
  • Filing history: 3 filing years from 2023 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 51/100.
  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Review — Financial Efficiency: Program expense ratio scored 55/100.
  • Moderate — Accountability: Governance controls: 4 of 7 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 13/100.
  • Review — Sustainability: Operating margin scored 51/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 6/100.
  • High — Sustainability: Liabilities to assets ratio scored 29/100.