Travelers Aid Society of Greater New Orleans

What it reported doing in 2024

Crisis intervention consists of the following initiatives: journey home permanent supportive housingour journey home permanent supportive housing initiative embodies our unwavering commitment to providing stable, subsidized housing for those in need. Rooted in a housing first philosophy, this program goes beyond just shelter, aiming to foster long-term self-reliance and stability. Through intensive case management, counseling, substance abuse treatment, and job training, we offer a holistic, compassionate solution to the complex issue of homelessness, demonstrating our dedication to the well-being and empowerment of underserved individuals.unsheltered permanent supportive housingour unsheltered permanent supportive housing program is a testament to our commitment to addressing unsheltered homelessness and homeless encampments with compassion and expertise. Guided by housing first and public health principles, we strive to reduce the prevalence of unsheltered homelessness. By enhancing services, improving health outcomes, and promoting housing stability among highly vulnerable unsheltered individuals, we demonstrate our deep concern for the well-being of the most marginalized members of our community.outreach (case management)our outreach program is a heartfelt response to the challenges faced by unhoused individuals in areas where significant resources are often allocated to policing. We deliver reliable, neighborhood-based street outreach services that integrate social workers and case managers into the very fabric of public safety. By prioritizing care over coercion, we strive to uplift those who are severely ill, chronically unhoused, and unable to access services, embodying our commitment to community-driven, compassionate solutions.lead (law enforcement assisted diversion)lead, our law enforcement assisted diversion initiative, represents a transformative, community-based approach to responding to low-level criminal offenses. We recognize the impact of unmet behavioral health needs and suspected violations, and instead of perpetuating a cycle of incarceration, we divert individuals to a trauma-informed intensive case management program. This program, focused on harm reduction, provides a range of support services, including housing and substance use disorder treatment, showcasing our dedication to addressing the root causes of issues faced by underserved populations.coordinated entry (case management)our coordinated entry program is a proactive effort to identify individuals in need and establish a scaled, appropriate response. Through the diligent work of our housing navigators, we assess and prioritize chronically homeless individuals. By assisting them in gathering the necessary documentation for referrals to permanent housing, we exemplify our commitment to a compassionate, systematic approach that ensures that everyone, regardless of their circumstances, receives the support and care they deserve.

Financial Efficiency

• Mission deployment rate: 86%; rating input score 86
• Program expense ratio: 90.9%; rating input score 91
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 7 of 8 controls in place; rating input score 88
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Missing
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 5.4%; rating input score 52; 52nd percentile among comparable filings
• Total-asset coverage ratio: 0.35; rating input score 11; 11th percentile among comparable filings
• Liabilities to assets ratio: 0.4; rating input score 27; 27th percentile among comparable filings
• Officer compensation ratio: 2.7%; rating input score 71; 71st percentile among comparable filings

Growth

• Program expense growth: 13.3% per year; rating input score 100; 74th percentile among comparable filings
• Revenue growth: 14.7% per year; rating input score 100; 81st percentile among comparable filings
• Asset growth: 4% per year; rating input score 100; 29th percentile among comparable filings