Tracy Community Connections Center Inc

Nonprofit profile at a glance

EIN
475483883
IRS 990 coverage
2020–2025
Forms available
Form 990 2025, Form 990-EZ 2018, Form 990-N 2016
Location
Tracy, CA, USA
Phone
2094079649
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Homeless Centers

Official website

Reported finances

Revenue
$1,835,858
Expenses
$1,621,460
Assets
$1,215,745
Liabilities
$39,755

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

11 people listed

Executive titles in this filing

  • CAROLINE GROVER (EXECUTIVE DIRECTOR)
  • STEPHANIE BURRELL (President)

Highest reported compensation

  • CAROLINE GROVER (EXECUTIVE DIRECTOR): $120,125 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To provide the homeless and those at-risk for homelessness with services, resources and referrals to assist them to regain independence with dignity.

What it reported doing in 2025

STREET OUTREACH: The street outreach team consists of 2 employees who go throughout the city and identify homeless encampments, collect data on the locations and inhabitants, engage with the residents to determine what is needed, offer services/referrals, and act as a liaison between the camps and TCCC/City of Tracy PD/code enforcement and other government officials. The street outreach team also coordinates with other service providers and hosts outreach events bringing much needed resources to the encampments which include mobile health clinics, food services, clothing, immunizations, mental health services, veterinary services, etc. Other program services include expenses associated with supportive housing facilities; client assistance which includes transportation, and encampment meals, utility bill assistance, and food. Projects of street outreach:(a) Three times a week, TCCCs mobile shower trailer provides unsheltered homeless individuals with showers, clothing and hygiene products. This space not only provides a safe, clean environment for clients to congregate during the daytime, it also gives our street outreach staff and case managers a chance to get to know them. In 2025, we provided 13,582 total services, including 3,332 hot showers, to 373 unique individuals. Additionally, we provided 7,870 meals, clothing, and hygiene items.(b) Twice a week, we offer free mobile laundry service in Tracy, CA. This initiative is part of TCCCs broader mission to offer essential services that restore dignity and hope. Our mobile laundry trailer is equipped with six washer-dryer units, water tanks, and heaters, ensuring efficient and effective service. In 2025, we provided 1,353 loads of laundry to 140 unique clients.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 67
  • Transparency & Controls: 92
  • Accountability: 90
  • Sustainability: 49
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 68.1%; rating input score 68
  • Program expense ratio: 76.3%; rating input score 76
  • Fundraising efficiency: $10.58 raised per $1 spent on fundraising; rating input score 37; 37th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 6 of 8 controls in place; rating input score 75
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 11.7%; rating input score 59; 59th percentile among comparable filings
  • Total-asset coverage ratio: 0.75; rating input score 35; 35th percentile among comparable filings
  • Liabilities to assets ratio: 0.03; rating input score 48; 48th percentile among comparable filings
  • Officer compensation ratio: 7.4%; rating input score 44; 44th percentile among comparable filings

Growth

  • Program expense growth: 32.9% per year; rating input score 100; 90th percentile among comparable filings
  • Revenue growth: 28.6% per year; rating input score 100; 90th percentile among comparable filings
  • Asset growth: 32.5% per year; rating input score 100; 90th percentile among comparable filings

Details

  • Where the money goes: 68.1% of revenue deployed · 76.3% of spending went to programs
  • Governance: 9 of 9 board members independent · 6 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $1.2M in reported program spending
  • Leadership: top reported pay $120K · 11 people listed
  • Consistency: 27 of 27 current checks pass
  • Schedules: 4 filed schedules · includes major donors
  • Filing history: 6 filing years from 2020 to 2025
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Moderate — Financial Efficiency: Fundraising efficiency scored 37/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 35/100.
  • Review — Sustainability: Operating margin scored 59/100.
  • Moderate — Sustainability: Officer compensation ratio scored 44/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 48/100.