Ticket Servant Inc

Nonprofit profile at a glance

EIN
760676511
IRS 990 coverage
2010–2020
Forms available
Form 990 2020, Form 990-EZ 2009
Location
Humble, TX, USA
Phone
2814465725
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Religious Media, Communications
Affiliation
Christianity

Official website

Reported finances

Revenue
$412
Expenses
$204,247
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2020. Amounts in USD.

Leadership & pay

8 people listed

Executive titles in this filing

  • JOE PAULO (PRESIDENT &)

People named in this filing

  • BOB ETHINGTON (BOARD CHAIR/)
  • DR JOE PARLE (VICE CHAIR/D)
  • HEATHER PUCA (SEC/TREASURE)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2020. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Ticket servant's purpose is to be the voice of hope, connecting people more deeply to god by providing low cost ticketing to churches and other nonprofit religious organizations.

What it reported doing in 2020

Ticket servant's designed purpose is to help spread the gospel of jesus christ by providing a low-cost ticketing service to nonprofits and religious organizations. From its inception in 2001, ticket servant has served to help relieve the financial burden felt by ministries and organizations who often have to either absorb exorbitant fees charged by commercial providers or pass the financial burden on to their patrons. With an expressed mission to combine ministry and ticketing services together to create an easy to understand and welcoming experience for each customer and provide superior event support and representation to our clients, ticket servant also strives to show the love of jesus through interactions with both their partners and ticketing patrons. As of 12/4/2020 the organization ceased operations. The assets were donated and recorded at the book value of the assets donated.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Grant intermediary. The nonprofit sent 84% of its reported program spending out as grants.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 88
  • Transparency & Controls: 93
  • Accountability: 88
  • Sustainability: 8
  • Growth: 20

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 96.3%; rating input score 96
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 80th percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 5 of 7 controls in place; rating input score 71
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -49,474.5%; rating input score 1; 1st percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 2; 2nd percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 0%; rating input score 61; 61st percentile among comparable filings

Growth

  • Program expense growth: -2.7% per year; rating input score 0; 56th percentile among comparable filings
  • Revenue growth: -6% per year; rating input score 0; 47th percentile among comparable filings
  • Asset growth: 5% per year; rating input score 100; 66th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 96.3% of spending went to programs
  • Governance: 5 of 5 board members independent · 5 of 7 filing controls reported
  • Programs: 1 filed program accomplishment · $197K in reported program spending
  • Leadership: top reported pay $0 · 8 people listed
  • Consistency: 20 of 20 current checks pass
  • Schedules: 5 filed schedules · includes grants
  • Filing history: 11 filing years from 2010 to 2020
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: 2 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 1/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 2/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.