Thompson Child & Family Focus Inc
Nonprofit profile at a glance
- EIN
- 560547460
- IRS 990 coverage
- 2009–2024
- Forms available
- Form 990 2024
- Location
- Matthews, NC, USA
- Phone
- 7045360375
- Rating
- 79
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $49,426,929
- Expenses
- $44,316,041
- Assets
- $91,488,477
- Liabilities
- $10,741,328
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
26 people listed
Executive titles in this filing
- WILL JONES (PRESIDENT/CEO)
Highest reported compensation
- WILL JONES (PRESIDENT/CEO): $446,890 total reported compensation
- LAURA STEIN (CHIEF FINANCIAL OFFICER): $273,909 total reported compensation
- ANTHONY JONES (CHIEF OPERATING OFFICER): $240,842 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Founded in 1886, thompson child & family focus is called to strengthen children, families, and communitiesdelivering measurable outcomes through healing, teaching, worship, and play. For more than a century, thompson has transformed lives by providing trauma-informed, evidence-based care across mental health, foster care, and prevention services. Our work is grounded in a whole-health, two-generation approachrecognizing that when children heal and families stabilize, entire communities thrive. We are driven by a clear vision: all children healthy, all families thriving, and all communities strong.
What it reported doing in 2024
Mental health services: see schedule obuilding on the strong outcomes achieved in fy23-24, thompson child & family focus expanded its reach in fy24-25 across mental health, prevention, and foster care services, while sustaining high levels of client satisfaction, measurable mental health improvement, and whole health gains for children and families served.thompson maintains a comprehensive continuum of mental health services for children and families across our service areas, ranging from outpatient therapy to residential services. Our commitment is to meet children and families where they are, starting in the least restrictive environment while being prepared to offer the highest levels of care when needed. Building on the strong outcomes achieved in fy23-24, thompson child & family focus expanded its mental health services in fy24-25, serving children and families through a continuum of trauma informed, evidence based treatment. In fy24-25, 84% of mental health clients experienced measurable mental health gains, demonstrating continued progress toward improved emotional and behavioral well being. In addition, 96% of clients reported satisfaction with services received, reflecting strong engagement and perceived effectiveness of care. Thompson's holistic approach also resulted in 85% of mental health clients showing improvement in whole health measures from intake to discharge. Thompson provided 865 mental health services through an array of evidence-based practices. We are proud of our agency-wide trauma-informed care model, children and residential experiences (care). All our staff receive training in trauma-informed care, and our mental health teams receive additional training in models such as trauma-focused cognitive behavioral therapy (tf-cbt), family centered treatment (fct), and multi-systemic therapy (mst). Our efforts have yielded significant results: 84% of clients experienced mental health gains across the agency, exceeding our goal of 70%. 85% of clients increased their whole health score from intake to discharge in fy24-25. These results reflect more than service delivery, they represent children experiencing real healing, improved functioning, and stronger pathways forward.
Operating model
- Revenue model
- Other-operating. 90% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and reported officer compensation is a large share of total spending, which may reflect staffing concentration.
Rating breakdown
- Financial Efficiency: 67
- Transparency & Controls: 79
- Accountability: 100
- Sustainability: 66
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 71.5%; rating input score 72
- Program expense ratio: 77.9%; rating input score 78
- Fundraising efficiency: $2.99 raised per $1 spent on fundraising; rating input score 11; 11th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 10.3%; rating input score 68; 68th percentile among comparable filings
- Total-asset coverage ratio: 2.06; rating input score 63; 63rd percentile among comparable filings
- Liabilities to assets ratio: 0.12; rating input score 71; 71st percentile among comparable filings
- Officer compensation ratio: 4.2%; rating input score 58; 58th percentile among comparable filings
Growth
- Program expense growth: 9.6% per year; rating input score 100; 69th percentile among comparable filings
- Revenue growth: 9% per year; rating input score 100; 70th percentile among comparable filings
- Asset growth: 2.4% per year; rating input score 100; 20th percentile among comparable filings
Details
- Where the money goes: 71.5% of revenue deployed · 77.9% of spending went to programs
- Governance: 18 of 18 board members independent · 9 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $34.5M in reported program spending
- Leadership: top reported pay $447K · 26 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $797K reported
- Consistency: 37 of 37 current checks pass
- Schedules: 8 filed schedules · includes major donors and executive pay
- Filing history: 15 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 9 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 11/100.
- Review — Sustainability: Officer compensation ratio scored 58/100.