The Resource Exchange
Legal name: The Resource Exchange Inc
Nonprofit profile at a glance
- EIN
- 840532684
- IRS 990 coverage
- 2009–2024
- Official website data refreshed
- Jul 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Colorado Springs, CO, US
- Phone
- (719) 577-9190
- Rating
- 81
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $45,353,173
- Expenses
- $42,986,795
- Assets
- $24,603,310
- Liabilities
- $8,979,806
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
19 people listed
Executive titles in this filing
- COLLEEN HEAD BATCHELOR (CEO)
Highest reported compensation
- COLLEEN HEAD BATCHELOR (CEO): $203,976 total reported compensation
- HEATHER WHITWORTH (CFO): $175,762 total reported compensation
- LAURA THOMAS (DIRECTOR, SE): $119,421 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The Resource Exchange is a Community Centered Board that supports the independence, productivity, and integration of the people we serve, enabling them to exercise their rights to live, learn, play and work in their home communities with dignity, abundant choices, opportunities and responsibilities accorded to all citizens.
What it reported doing in 2024
Early intervention (ei) provides developmental supports and services to children birth to 3 years of age who have a significant developmental delay and their families. Tre provides services such as speech, physical and occupational therapy, developmental intervention, vision and audiological services and psychological/social emotional services. Services are provided at no cost to families. More than 30% of children receiving services through this program will graduate and not require additional special supports for the rest of their lives. Early childhood services expansion provides a variety of early childhood mental health (ecmh) supports and services to build strong social emotional development in young children 0-8 years of age and enhance the capacity of parents and other caregivers to effectively support their children's development. Ecmh focuses on tiered supports to address promotion of social emotional development, prevention of risk factors for behavior and social emotional challenges, and intervention for children already experiencing challenges and their families. Ei and ecmh served more than 3,038 children and caregivers in fy24.
Operating model
- Revenue model
- Earned-program. 97% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 78
- Transparency & Controls: 79
- Accountability: 95
- Sustainability: 45
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 86.4%; rating input score 86
- Program expense ratio: 91.8%; rating input score 92
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 5.2%; rating input score 54; 54th percentile among comparable filings
- Total-asset coverage ratio: 0.57; rating input score 19; 19th percentile among comparable filings
- Liabilities to assets ratio: 0.36; rating input score 40; 40th percentile among comparable filings
- Officer compensation ratio: 1.7%; rating input score 79; 79th percentile among comparable filings
Growth
- Program expense growth: 9.2% per year; rating input score 100; 67th percentile among comparable filings
- Revenue growth: 9.3% per year; rating input score 100; 71st percentile among comparable filings
- Asset growth: 11.8% per year; rating input score 100; 72nd percentile among comparable filings
Details
- What they do: 6 programs and campaigns described on the official site · 4 operating locations identified
- Where the money goes: 86.4% of revenue deployed · 91.8% of spending went to programs
- Governance: 14 of 14 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $39.5M in reported program spending
- Leadership: top reported pay $204K · 19 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $4.7M reported
- Consistency: 31 of 31 current checks pass
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 16 filing years from 2009 to 2024
- Contacts: How to reach this organization
- Money network: 5 filed money-flow records
- Related organizations: 1 filed related-organization link
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Total-asset coverage ratio scored 19/100.
- Review — Sustainability: Operating margin scored 54/100.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- Moderate — Sustainability: Liabilities to assets ratio scored 40/100.