The Outreach Center

Nonprofit profile at a glance

EIN
562221575
IRS 990 coverage
2010–2021
Forms available
Form 990 2021
Location
Morganton, NC, USA
Phone
8284398300
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Service Organizations

Official website

Reported finances

Revenue
$14,499,667
Expenses
$14,371,083
Assets
$2,574,708
Liabilities
$560,868

Source: IRS Form 990. Selected filing: tax year 2021. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • HOLLY JOHNSON (EXECUTIVE DIRECTOR)

Highest reported compensation

  • HOLLY JOHNSON (EXECUTIVE DIRECTOR): $55,000 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2021. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The mission of the outreach center is to assist disadvantaged citizens to rise above circumstances and improve their quality of life. This is done through food distribution, education, and job skills training.

What it reported doing in 2021

Food distribution: the outreach center provides impoverished families from burke, caldwell, catawba, mcdowell and surrounding counties with free groceries on a weekly basis. The outreach center operates its food distribution assistance program in such a way that each family receives individual assistance as they are being served. Each family is treated with loving kindness and is offered spiritual support in the course of the their experience. The outreach centers community food bank program provides charitable non profit organizations , homeless shelters, group homes schools and other agencies food, toiletry items and other supplies for their clients and students.

Operating model

Revenue model
Donor-supported. 96% of the money available for current operations came from contributions and gifts.
Distribution model
Grant intermediary. The nonprofit sent 94% of its reported program spending out as grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. The filing does not identify recipients for some grant dollars and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 87
  • Transparency & Controls: 64
  • Accountability: 90
  • Sustainability: 31
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 98%; rating input score 98
  • Program expense ratio: 98.9%; rating input score 99
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 92.3%; rating input score 92; 7th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 0%; rating input score 0; 4th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 6 of 8 controls in place; rating input score 75
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 0.9%; rating input score 27; 27th percentile among comparable filings
  • Total-asset coverage ratio: 0.18; rating input score 4; 4th percentile among comparable filings
  • Liabilities to assets ratio: 0.22; rating input score 56; 56th percentile among comparable filings
  • Officer compensation ratio: 0.4%; rating input score 91; 91st percentile among comparable filings

Growth

  • Program expense growth: 21.8% per year; rating input score 100; 92nd percentile among comparable filings
  • Revenue growth: 5.2% per year; rating input score 100; 50th percentile among comparable filings
  • Asset growth: -4% per year; rating input score 0; 4th percentile among comparable filings

Details

  • Where the money goes: 98% of revenue deployed · 98.9% of spending went to programs
  • Governance: 12 of 12 board members independent · 6 of 8 filing controls reported
  • Programs: 3 filed program accomplishments · $14.2M in reported program spending
  • Leadership: top reported pay $55K · 13 people listed
  • Consistency: 20 of 22 current checks pass · 2 findings to review
  • Schedules: 7 filed schedules · includes major donors and grants
  • Filing history: 12 filing years from 2010 to 2021
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Grant itemization coverage scored 0/100.
  • High — Sustainability: Operating margin scored 27/100.
  • High — Sustainability: Total-asset coverage ratio scored 4/100.
  • Review — Accountability: Governance controls: Independent financial-statement audit not reported.
  • High — Growth: Asset growth scored 0/100.
  • Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • Review — Sustainability: Liabilities to assets ratio scored 56/100.