The Midwest Contact Center Association
Nonprofit profile at a glance
- EIN
- 273250754
- IRS 990-EZ coverage
- 2015–2024
- Forms available
- Form 990-EZ 2024
- Location
- Eden Prairie, MN, USA
- Phone
- 6125902456
- Rating confidence
- Limited
- Sector
- Nonprofit Management
Reported finances
- Revenue
- $45,496
- Expenses
- $53,903
- Assets
- $24,109
- Liabilities
- $0
Source: IRS Form 990-EZ. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
9 people listed
Executive titles in this filing
- Jeremy Hyde (President)
- Zach Tiger (Vice President)
People named in this filing
- Jeremy Hyde (President)
- Beth Gauthier-Jenkin (Board Member)
- Hale Jay (Treasurer)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990-EZ. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Midwest Contact Center Association is a contact center group that has been put together by contact center professionals for contact center professionals. The focus of the association is to bring together contact center professionals with the common goal of education, collaboration, and networking.
What it reported doing in 2024
The organization held 8 educational events where they brought in a professional speaker or industry expert to educate members and give them opportunities to engage in problem solving with their peers. The number of persons benefited from the educational and networking events was 450.
Operating model
- Revenue model
- Earned-program. 61% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.
The verdict
- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.
Rating breakdown
- Financial Efficiency: NotEnoughData
- Transparency & Controls: 82
- Sustainability: 34
- Growth: 20
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: Limited
- Program expense ratio: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 52nd percentile among comparable filings
- Major donor itemization: Limited
Sustainability
- Operating margin: -18.5%; rating input score 24; 24th percentile among comparable filings
- Total-asset coverage ratio: 0.45; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 68; 68th percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 56; 56th percentile among comparable filings
Growth
- Program expense growth: Limited
- Revenue growth: -9.5% per year; rating input score 0; 25th percentile among comparable filings
- Asset growth: 0.6% per year; rating input score 100; 41st percentile among comparable filings
Details
- Where the money goes: Financial trends and filed revenue, expense, asset, and liability detail
- Governance: Filed governance answers
- Accomplishments: 3 filed program accomplishments
- Leadership: top reported pay $0 · 9 people listed
- Consistency: 7 of 7 current checks pass
- Schedules: 1 filed schedules
- Filing history: 4 filing years from 2015 to 2024
- Contacts: How to reach this organization
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Growth: Revenue growth scored 0/100.
- High — Sustainability: Operating margin scored 24/100.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- Review — Sustainability: Officer compensation ratio scored 56/100.