The Mercy Hospital Inc

Nonprofit profile at a glance

EIN
043398280
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2024
Location
Hartford, CT, USA
Phone
8607144000
Rating
75
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospital, General

Official website

Reported finances

Revenue
$333,936,584
Expenses
$344,891,244
Assets
$130,833,586
Liabilities
$158,242,776

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

31 people listed

Executive titles in this filing

  • MONTEZ CARTER (DIR, TH OF NE PRES & CEO)
  • SHERI LEMIEUX (ASST SEC; ASST TO TH OF NE PRES/CEO)
  • ROBERT ROOSE MD (PRESIDENT)

Highest reported compensation

  • MONTEZ CARTER (DIR, TH OF NE PRES & CEO): $1,659,446 total reported compensation
  • EMILY BROWER (DIR;TRIN SVP CLINICAL INTG THR 12/24): $1,105,745 total reported compensation
  • DEBORAH BITSOLI (FORMER OFFICER; TH OF NE MG PRES): $919,138 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We, trinity health of new england and trinity health, serve together in the spirit of the gospel as a compassionate and transforming healing presence within our communities. The mercy hospital is a member of trinity health of new england and trinity health.

What it reported doing in 2024

The mercy hospital has established itself as one of the leading providers of health care services in western Massachusetts. The mercy hospital is a full-service acute care hospital with 182 beds providing services and programs for cardiac care, maternity services, cancer treatment, emergency care, diagnostic imaging, intensive care, critical care, and surgical procedures, in an inpatient and outpatient setting. The mercy hospital also provides a comprehensive hospital-based rehabilitation center. Please see schedule h and the website at www.trinityhealthofne.org/about-us/ for additional information.

Operating model

Revenue model
Earned-program. 91% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 76
  • Accountability: 77
  • Sustainability: 21
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.1%; rating input score 88
  • Program expense ratio: 85.4%; rating input score 85
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 99.6%; rating input score 100; 41st percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 76.9%; rating input score 77; 25th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -3.3%; rating input score 16; 16th percentile among comparable filings
  • Total-asset coverage ratio: 0.38; rating input score 13; 13th percentile among comparable filings
  • Liabilities to assets ratio: 1.21; rating input score 4; 4th percentile among comparable filings
  • Officer compensation ratio: 0.6%; rating input score 82; 82nd percentile among comparable filings

Growth

  • Program expense growth: 2.3% per year; rating input score 100; 17th percentile among comparable filings
  • Revenue growth: 3.3% per year; rating input score 100; 25th percentile among comparable filings
  • Asset growth: 2.8% per year; rating input score 100; 19th percentile among comparable filings

Details

  • Where the money goes: 88.1% of revenue deployed · 85.4% of spending went to programs
  • Governance: 10 of 13 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $294.6M in reported program spending
  • Leadership: top reported pay $1.7M · 31 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $8M reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 9 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: 311 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Operating margin scored 16/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 13/100.
  • High — Sustainability: Liabilities to assets ratio scored 4/100.