The Gulf Coast Center

Nonprofit profile at a glance

EIN
741607987
IRS 990 coverage
2023–2024
Forms available
Form 990 2024
Location
League City, TX, USA
Phone
4097632373
Rating
63
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Voluntary Health Associations & Medical Disciplines N.E.C.

Reported finances

Revenue
$45,367,346
Expenses
$45,060,966
Assets
$20,659,012
Liabilities
$6,120,221

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

23 people listed

Executive titles in this filing

  • FELICIA JEFFREY (CEO)

Highest reported compensation

  • MELISSA VALDEZ (CMO): $345,298 total reported compensation
  • OLEN BAKER (PSYCHIATRIST): $320,061 total reported compensation
  • FELICIA JEFFREY (CEO): $205,606 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Gulf Coast Center provides accessible efficient and quality services to support the independent and healthy living of those we serve. Every day our counselors therapists psychiatrists case workers peers support and administrative staff help our clients get and stay healthy and achieve their greatest potential. We provide a range of services and support for people in Galveston and Brazoria counties with mental health substance use and intellectual and developmental disability IDD needs. We also provide additional community services including community education and disaster recovery support. Gulf Coast Center is one of 39 community centers in Texas. The mission is Better Community Healthcare Promoting Healthy Living

What it reported doing in 2024

Intellectual Developmental Disabilities IDD services served 2247 unique individuals by providing a total of 55,198 services of Service Coordination Respite Services. Community Support Day Habilitation and Nursing services. The service coordination team continues to improve service provision strategies resulting in increased services. This year we implemented a stronger structure to support individuals and families access to service coordination through smaller groups referred to as PODS assigned as back up contacts. This information was provided to individuals families and providers to increase the response time when challenges occur or to provide access to other resources when staff are out for any reason. We also have improved our intake processes to become more automated and accessible electronically. Individuals receiving IDD services through Gulf Coast Center receive more consistent services at a higher volume than in the past ultimately leading to better outcomes and customer satisfaction. Our improved processes for intake have led to a lowered wait time for getting an intake appointment for the eligibility assessment.

Operating model

Revenue model
Grant-funded. 68% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 60
  • Accountability: 41
  • Sustainability: 33
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86.9%; rating input score 87
  • Program expense ratio: 87.3%; rating input score 87
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 53.8%; rating input score 54; 9th percentile among comparable filings
  • Governance controls: 2 of 9 controls in place; rating input score 22
    • Conflict-of-interest policy: Fail
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: Missing
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0.7%; rating input score 36; 36th percentile among comparable filings
  • Total-asset coverage ratio: 0.46; rating input score 14; 14th percentile among comparable filings
  • Liabilities to assets ratio: 0.3; rating input score 47; 47th percentile among comparable filings
  • Officer compensation ratio: 4.9%; rating input score 51; 51st percentile among comparable filings

Growth

  • Program expense growth: 10.5% per year; rating input score 100; 72nd percentile among comparable filings
  • Revenue growth: 8.3% per year; rating input score 100; 66th percentile among comparable filings
  • Asset growth: -4.2% per year; rating input score 0; 3rd percentile among comparable filings

Details

  • Where the money goes: 86.9% of revenue deployed · 87.3% of spending went to programs
  • Governance: 7 of 13 board members independent · 2 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $39.3M in reported program spending
  • Leadership: top reported pay $345K · 23 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $9.7M reported
  • Consistency: 42 of 42 current checks pass
  • Schedules: 4 filed schedules · includes executive pay
  • Filing history: 2 filing years from 2023 to 2024
  • Contacts: How to reach this organization
  • Money network: 15 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Accountability: Governance controls: 6 of 8 not reported.
  • Review — Accountability: Independent voting board scored 54/100.
  • Moderate — Sustainability: Operating margin scored 36/100.
  • High — Sustainability: Total-asset coverage ratio scored 14/100.
  • High — Growth: Asset growth scored 0/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 47/100.
  • Review — Sustainability: Officer compensation ratio scored 51/100.