The Grateful Mug
Nonprofit profile at a glance
- EIN
- 332351499
- IRS 990 coverage
- 2025–2025
- Forms available
- Form 990 2025
- Location
- Harwich Port, MA, USA
- Phone
- 5088681734
- Rating
- 57
- Verdict
- MIXED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $95,039
- Expenses
- $42,604
- Assets
- $52,705
- Liabilities
- $258
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
4 people listed
Executive titles in this filing
- SHANA GROGAN (PRESIDENT)
- CYNDI WILLIAMS (VICE PRESIDENT)
People named in this filing
- SHANA GROGAN (PRESIDENT)
- ASHLEY COLE (TREASURER)
- MICHELLE CANTO (CLERK)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Provide employment opportunities for adults with intellectual, developmental and physical disabilities in a welcoming and inclusive environment
What it reported doing in 2025
Run a cafe creating a warm, inclusive environment where everyone feels valued and welcomed. Encouraging a supportive and engaging environment where all individuals can showcase their talents, build confidence, and achieve their fullest potential.
Operating model
- Revenue model
- Donor-supported. 68% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
MIXED - The filed numbers largely add up and revenue comfortably covers expenses. Some filing-based governance responses are negative or unanswered and a relatively small share of available resources goes toward mission work.
Rating breakdown
- Financial Efficiency: 56
- Transparency & Controls: 100
- Accountability: 6
- Sustainability: 60
- Growth: NotEnoughData
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 43.1%; rating input score 43
- Program expense ratio: 96.2%; rating input score 96
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: Limited
- Governance controls: 1 of 7 controls in place; rating input score 14
- Conflict-of-interest policy: Fail
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 55.2%; rating input score 89; 89th percentile among comparable filings
- Total-asset coverage ratio: 1.24; rating input score 30; 30th percentile among comparable filings
- Liabilities to assets ratio: 0; rating input score 25; 25th percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 58; 58th percentile among comparable filings
Growth
- Program expense growth: Limited
- Revenue growth: Limited
- Asset growth: Limited
Details
- Where the money goes: 43.1% of revenue deployed · 96.2% of spending went to programs
- Governance: 1 of 7 filing controls reported
- Programs: 1 filed program accomplishment · $41K in reported program spending
- Leadership: top reported pay $0 · 4 people listed
- Consistency: 17 of 17 current checks pass
- Schedules: 2 filed schedules
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Related organizations: Filed and resolved organization relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Accountability: Governance controls: 5 of 6 not reported.
- Moderate — Financial Efficiency: Mission deployment rate scored 43/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 30/100.
- High — Sustainability: Liabilities to assets ratio scored 25/100.
- Review — Sustainability: Officer compensation ratio scored 58/100.