The Good Shepherd Gracenter of San Francisco

What it reported doing in 2025

Gracenter is solely focused on one ongoing program offered around-the-clock, 365 days each year: helping homeless women seeking long-term recovery break free from drug and alcohol addiction through a comprehensive recovery program that includes up to two years of transitional housing. It is a step-by-step process to successfully transition from addiction and homelessness into long-term recovery with all the skills needed for self-sufficiency. Gracenter works diligently with each woman to take all the important steps in the recovery process and build a solid foundation of health, economic security and stable housingall important factors in sustaining recovery. In addition providing up to two years of transitional housing, Gracenter provides each resident with three healthy meals per day and holistic support services. During their time at Gracenter, each woman creates an individualized recovery plan with the support of a case manager, and receives weekly one-to-one counseling to meet her recovery goals. Her case manager also helps her obtain all necessary documents, like IDs and social security cards, to receive healthcare, qualifying government benefits, and apply for employment. In addition, the case manager builds the self-sufficiency of each woman to set budgeting goals, improve her credit, establish a savings account, enroll in onsite nutrition and exercise classes, further her education, find permanent housing, and give back to the community through volunteerism. In 2025, 19 women participated in the program and 9 of the women graduated.Gracenter diligently measures client outcomes to ensure the program is effective for long-term recovery from addiction. The following six objectives, all of which are key to long-term recovery, are measured when clients enter and exit their residency at Gracenter, as well as through follow-up communications at 6 months, 1, 2 and 3 years after leaving Gracenter: 1. At least 80% of Gracenter graduates will remain in recovery (free of drug and alcohol) use long-term.2. At least 80% of graduates will remain in stable housing after leaving Gracenter.3. At least 80% of graduates will continue to have healthcare long-term. 4. At least 90% of Gracenter graduates will have a stable income long-term.5. At least 85% of Gracenter graduates will remain free of arrest, indictment or conviction long-term. 6. At least 20% of Gracenter residents and 25% of graduates will enroll in higher education. Gracenters approach is both comprehensive and preventative, helping each woman with the support she needs to live a healthy, meaningful and self-sufficient life.

Financial Efficiency

• Mission deployment rate: 66.3%; rating input score 66
• Program expense ratio: 68.9%; rating input score 69
• Fundraising efficiency: $9.85 raised per $1 spent on fundraising; rating input score 34; 34th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 7 of 7 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 9.2%; rating input score 54; 54th percentile among comparable filings
• Total-asset coverage ratio: 6.09; rating input score 87; 87th percentile among comparable filings
• Liabilities to assets ratio: 0.01; rating input score 65; 65th percentile among comparable filings
• Officer compensation ratio: 0%; rating input score 78; 78th percentile among comparable filings

Growth

• Program expense growth: 6.3% per year; rating input score 100; 43rd percentile among comparable filings
• Revenue growth: 6.4% per year; rating input score 100; 45th percentile among comparable filings
• Asset growth: 3.1% per year; rating input score 100; 27th percentile among comparable filings