The Crossroads Center

What it reported doing in 2024

4c general outpatient services expenses: 684,621 revenue: 655,598 the crossroads center's outpatient services allow clients to maintain work, school, and/or family schedules while receiving treatment. While chemical dependency can interfere with an individual's daily function, not all chemically dependent individuals require residential treatment. The crossroads center has three primary sub-programs housed within our general outpatient programming: substance abuse treatment outpatient program (stop), substance abuse and mental illness (sami), and the adolescent alcohol and other drugs (aod) treatment program. The stop program provides services to adults who are beginning or maintaining their sobriety. The individualized treatment plans help them accomplish their goals for recovery, while servicing them through the necessary treatments (i.e. Therapy or medication). The sami program supports adults who have a dual diagnosis of substance use disorder and mental health diagnosis addressing care for both conditions. For both adult outpatient programs, clients have access to referrals within the crossroads center for additional assistance, or referral services provided by community-based programs. The adolescent aod program specifically supports the treatment of adolescents aged 11-18 who need outpatient services due to chemical or alcohol dependency. This program uses a community-based approach that understands that the family and community are paramount in the treatment of adolescents. The crossroads center integrates medical and clinical care, with the family and community to support the adolescent's success in recovery. In addition to these interventions for adolescents experiencing challenges with chemical dependency, we also offer prevention and outreach programming. Our adolescent prevention programming offers educational opportunities for young people to learn about the impacts of use, cognitive restructuring for susceptible individuals, and referrals within prevention programming. The crossroads center's outreach and prevention specialist and treatment liaison help connect individuals to the care they need or help overcome the barriers they may come across to get there (e.g. Medicaid applications, transportation, etc.). Finally, the crossroads center is connected to recovery link, a coalition of treatment providers that work together to improve substance use disorder outcomes in hamilton county. Through this collaboration, clients will be connected to the best resources for their unique experiences.

Financial Efficiency

• Mission deployment rate: 89.2%; rating input score 89
• Program expense ratio: 77.7%; rating input score 78
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 93.3%; rating input score 93; 17th percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -8.2%; rating input score 15; 15th percentile among comparable filings
• Total-asset coverage ratio: 1.87; rating input score 59; 59th percentile among comparable filings
• Liabilities to assets ratio: 0.36; rating input score 29; 29th percentile among comparable filings
• Officer compensation ratio: 10.6%; rating input score 28; 28th percentile among comparable filings

Growth

• Program expense growth: 1.2% per year; rating input score 100; 18th percentile among comparable filings
• Revenue growth: -2.5% per year; rating input score 0; 6th percentile among comparable filings
• Asset growth: 13% per year; rating input score 100; 69th percentile among comparable filings