Crisis Center of Tampa Bay
Legal name: The Crisis Center of Tampa Bay Inc
Nonprofit profile at a glance
- EIN
- 591785265
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Tampa, FL, USA
- Phone
- 211
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Hot Line, Crisis Intervention Services
Reported finances
- Revenue
- $28,108,626
- Expenses
- $28,245,417
- Assets
- $12,469,946
- Liabilities
- $4,299,969
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
31 people listed
Executive titles in this filing
- CLARA A REYNOLDS (PRESIDENT & CEO)
Highest reported compensation
- CLARA A REYNOLDS (PRESIDENT & CEO): $236,873 total reported compensation
- KATIE ANDROFF (CHIEF OPERATING OFFICER): $180,970 total reported compensation
- JENNIFER MOORE (CHIEF DEVELOPMENT OFFICER): $178,804 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To ensure that no one in our community has to face a crisis alone.
What it reported doing in 2024
The corbett trauma center consists of sexual assault services and trauma counseling. As the certified rape crisis center for hillsborough county, any individual 13 years and older who seeks support following a sexual assault is brought to one of our clinics to receive one-on-one services. We are the alternative to a hospital emergency room, with clients immediately being greeted by a sexual assault nurse examiner and a victim advocate. These staff members collect evidence for the rape kit while also providing emotional support and ongoing advocacy as clients begin to heal from their trauma and move their cases through the court system. (see schedule o). Many individuals throughout our community seek our services following a significant life event. Due to this, the crisis center offers evidence-based trauma counseling services. Licensed mental health clinicians provide therapy services to clients of all ages. Counseling services are available in four locations in hillsborough county, as well as via teletherapy to clients 13 years and older. The sexual assault services team provided 270 forensic exams, and advocacy and support to an additional 520 clients last year. The trauma counseling team provided 7,132 counseling sessions. A total of 430 clients were served, with 148 of these individuals being kids.skye needed sexual assault services following a night out with friends. She first went to a hospital emergency room for help before being referred to the crisis center of tampa bay. By the time she arrived at the door and was greeted by her advocate and nurse, she was shaking with anxiety. Skye shared that she was especially anxious for her parents to find out about the assault. The advocate and nurse provided support and education on her rights as a client to keep the assault to herself. With the exam being free, insurance information wouldn't be sent to her parents either. As part of her treatment, skye chose to receive sexually transmitted disease prevention medication. She was worried for the injection, but the advocate held her hand and reassured her throughout the entire process. After the exam, skye chose to continue services and was also connected to the on-campus sexual assault services team. When her services with the crisis center concluded, she stated how appreciative she was to have been supported by such a calm, sweet and kind team throughout the entire process.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 94% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 82
- Transparency & Controls: 75
- Accountability: 100
- Sustainability: 31
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 86.2%; rating input score 86
- Program expense ratio: 85.8%; rating input score 86
- Fundraising efficiency: $16.46 raised per $1 spent on fundraising; rating input score 52; 52nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 99.9%; rating input score 100; 39th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -0.5%; rating input score 29; 29th percentile among comparable filings
- Total-asset coverage ratio: 0.44; rating input score 13; 13th percentile among comparable filings
- Liabilities to assets ratio: 0.34; rating input score 42; 42nd percentile among comparable filings
- Officer compensation ratio: 2.9%; rating input score 69; 69th percentile among comparable filings
Growth
- Program expense growth: 9.3% per year; rating input score 100; 68th percentile among comparable filings
- Revenue growth: 7.7% per year; rating input score 100; 63rd percentile among comparable filings
- Asset growth: 3.8% per year; rating input score 100; 28th percentile among comparable filings
Details
- What they do: 4 programs and campaigns described on the official site
- Where the money goes: 86.2% of revenue deployed · 85.8% of spending went to programs
- Governance: 25 of 25 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $24.2M in reported program spending
- Leadership: top reported pay $237K · 31 people listed · 1 of 6 pay-setting controls reported
- Consistency: 36 of 37 current checks pass · 1 finding to review
- Schedules: 7 filed schedules · includes major donors, grants, and executive pay
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 15 filed money-flow records
- Related organizations: 10 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Fundraising efficiency scored 52/100.
- High — Sustainability: Operating margin scored 29/100.
- High — Sustainability: Total-asset coverage ratio scored 13/100.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- Moderate — Sustainability: Liabilities to assets ratio scored 42/100.