The Center for Family Resources

Nonprofit profile at a glance

EIN
580876634
IRS 990 coverage
2010–2024
Forms available
Form 990 2024, Form 990-T 2020
Location
Marietta, GA, USA
Phone
7704282601
Rating
85
Verdict
STRONG
Rating confidence
Moderate
Sector
Emergency Assistance

Official website

Reported finances

Revenue
$4,477,438
Expenses
$4,895,387
Assets
$3,075,823
Liabilities
$1,338,148

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

27 people listed

Executive titles in this filing

  • Melanie Kagan (CEO)

Highest reported compensation

  • Melanie Kagan (CEO): $136,934 total reported compensation
  • Darrel Malloch (Finance Director): $93,349 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To reduce childhood homelessness by serving and empowering families through prevention, crisis intervention, housing support, education, and compassionate care management.

What it reported doing in 2024

See Schedule O Direct Services programs help stabilize families and individuals in crisis and prevent homelessness by providing financial assistance for rent and utility payments, food, prescriptions, transportation (bus tickets, Lyft rides, etc.), and holiday programs. Financial assistance is provided to households with dependent children, but other services (food, prescriptions, transportation, and holiday programs) are provided to all low-income individuals and households in need. Case managers work with each family receiving financial assistance to identify the issues that led to the residential instability and to develop a plan to address them. Additional supportive services such as employment and/or educational services, budgeting, and life skills may also be provided. Case managers follow up with families who receive financial assistance at 30, 90 and 180 days to determine if the family has been able to maintain their permanent housing. In addition to that, CFR operates a food pantry program, providing 3 to 5 days of food for low-income individuals and households residing in Cobb. Households may receive food four times per year. Our on-site food pantry often has fresh produce and bread, plus other necessities like diapers, formula, and basic hygiene items. Households enrolled in a program with CFR may receive additional food on an as needed basis as recommended by their case manager.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Grant intermediary. The nonprofit sent 70% of its reported program spending out as grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 87
  • Accountability: 95
  • Sustainability: 23
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.9%; rating input score 92
  • Program expense ratio: 83%; rating input score 83
  • Fundraising efficiency: $25.5 raised per $1 spent on fundraising; rating input score 65; 65th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.4%; rating input score 94; 24th percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 86.7%; rating input score 87; 24th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -9.3%; rating input score 14; 14th percentile among comparable filings
  • Total-asset coverage ratio: 0.63; rating input score 23; 23rd percentile among comparable filings
  • Liabilities to assets ratio: 0.44; rating input score 25; 25th percentile among comparable filings
  • Officer compensation ratio: 4.7%; rating input score 56; 56th percentile among comparable filings

Growth

  • Program expense growth: 7.6% per year; rating input score 100; 54th percentile among comparable filings
  • Revenue growth: 4.3% per year; rating input score 100; 36th percentile among comparable filings
  • Asset growth: -7.8% per year; rating input score 0; 2nd percentile among comparable filings

Details

  • Where the money goes: 91.9% of revenue deployed · 83% of spending went to programs
  • Governance: 21 of 21 board members independent · 8 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $4.1M in reported program spending
  • Leadership: top reported pay $137K · 27 people listed
  • Consistency: 36 of 37 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors and grants
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 14/100.
  • High — Sustainability: Total-asset coverage ratio scored 23/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Accountability: Governance controls: Other executive compensation review process not reported.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
  • High — Sustainability: Liabilities to assets ratio scored 25/100.
  • Review — Sustainability: Officer compensation ratio scored 56/100.