The Arc of Spokane
Nonprofit profile at a glance
- EIN
- 910716160
- IRS 990 coverage
- 2016–2024
- Forms available
- Form 990 2024
- Location
- Spokane, WA, USA
- Phone
- 5093286326
- Rating
- 79
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $13,959,920
- Expenses
- $14,518,173
- Assets
- $11,903,035
- Liabilities
- $5,680,592
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
16 people listed
Executive titles in this filing
- Pamela Norr (CEO)
- Alicia Kingston (President)
- Amy Fenwick (Vice President)
Highest reported compensation
- Pamela Norr (CEO): $185,274 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
We promote independence and choice and enhance the quality of life for people with developmental disabilities and their families.
What it reported doing in 2024
The Arc of Spokane offers several Advocacy and Family Support programs.Individual Advocacy works to address the unique challenges and barriers to independence.The Spokane County Parent Coalition provides information on services and support available in the local community, education, health, housing, transportation, and current legislative issues locally, statewide, and federal.The Parent to Parent program provides emotional support to parents of children with special needs, referrals to community resources and events, parent mentoring, and public awareness and outreach.The Sexual Abuse Prevention program offers a 5 hour state certified training to end sexual abuse of people with intellectual and developmental disabilities on how to recognize abuse and correctly respond to it. This training is offered to agency staff, community partners, first responders, parents and other organizations.
Operating model
- Revenue model
- Grant-funded. 78% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 75
- Transparency & Controls: 74
- Accountability: 100
- Sustainability: 30
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 76.4%; rating input score 76
- Program expense ratio: 79.2%; rating input score 79
- Fundraising efficiency: $19.34 raised per $1 spent on fundraising; rating input score 56; 56th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -4%; rating input score 18; 18th percentile among comparable filings
- Total-asset coverage ratio: 0.82; rating input score 29; 29th percentile among comparable filings
- Liabilities to assets ratio: 0.48; rating input score 30; 30th percentile among comparable filings
- Officer compensation ratio: 1.3%; rating input score 83; 83rd percentile among comparable filings
Growth
- Program expense growth: 6.6% per year; rating input score 100; 53rd percentile among comparable filings
- Revenue growth: 6.2% per year; rating input score 100; 54th percentile among comparable filings
- Asset growth: 6.9% per year; rating input score 100; 48th percentile among comparable filings
Details
- Where the money goes: 76.4% of revenue deployed · 79.2% of spending went to programs
- Governance: 13 of 13 board members independent · 8 of 8 filing controls reported
- Programs: 5 filed program accomplishments · $11.5M in reported program spending
- Leadership: top reported pay $185K · 16 people listed · 2 of 6 pay-setting controls reported
- Consistency: 32 of 33 current checks pass · 1 finding to review
- Schedules: 7 filed schedules · includes major donors and executive pay
- Filing history: 9 filing years from 2016 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Fundraising efficiency scored 56/100.
- High — Sustainability: Operating margin scored 18/100.
- High — Sustainability: Total-asset coverage ratio scored 29/100.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- Moderate — Sustainability: Liabilities to assets ratio scored 30/100.