The Arc of Palm Beach County Inc

Nonprofit profile at a glance

EIN
590883386
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Riviera Beach, FL, USA
Phone
5618423213
Rating
89
Verdict
STRONG
Rating confidence
Standard
Sector
Developmentally Disabled Centers

Official website

Reported finances

Revenue
$17,058,755
Expenses
$18,568,205
Assets
$23,461,549
Liabilities
$4,211,454

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

26 people listed

Executive titles in this filing

  • PAMELA PAYNE (CEO)

Highest reported compensation

  • PAMELA PAYNE (CEO): $229,942 total reported compensation
  • JOHN PETERS (FORMER CFO): $178,314 total reported compensation
  • ELLEN PERRY MARSHALL (FORMER COO): $175,427 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The arc of palm beach county envisions a community where every person feels welcome, connected and accepted. The arc is changing the conversation around disabilities by defying definitions, inspiring possibilities and improving the lives of the people (see schedule o)we serve, their families, and our community. In order to accomplish this mission, the arc operates programs throughout palm beach county which deliver services to individuals with developmental disabilities from infancy through adulthood, as well as to families in need of support.

What it reported doing in 2024

Early intervention programs: trained specialists provide developmental interventions in the child's natural setting and across various community based settings. Services can range from six months to five years. Provides in-home services to families of children between birth to five years of age who have demonstrated mild delays in development. Additionally, programs provide developmental services in local pediatricians' offices to improve health, development and emotional wellness of children up to age three. Further, the program provides short-term, developmental services to children up to age 5, focusing on parent education and support. For the year, reporting early intervention programs provided services to over 2,700 families throughout palm beach county

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 92
  • Transparency & Controls: 85
  • Accountability: 100
  • Sustainability: 31
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 99.8%; rating input score 100
  • Program expense ratio: 91.9%; rating input score 92
  • Fundraising efficiency: $16.79 raised per $1 spent on fundraising; rating input score 53; 53rd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.4%; rating input score 94; 22nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -8.8%; rating input score 11; 11th percentile among comparable filings
  • Total-asset coverage ratio: 1.26; rating input score 45; 45th percentile among comparable filings
  • Liabilities to assets ratio: 0.18; rating input score 61; 61st percentile among comparable filings
  • Officer compensation ratio: 6%; rating input score 43; 43rd percentile among comparable filings

Growth

  • Program expense growth: 11.1% per year; rating input score 100; 74th percentile among comparable filings
  • Revenue growth: 8.1% per year; rating input score 100; 66th percentile among comparable filings
  • Asset growth: 16.5% per year; rating input score 100; 84th percentile among comparable filings

Details

  • Where the money goes: 99.8% of revenue deployed · 91.9% of spending went to programs
  • Governance: 19 of 19 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $17.1M in reported program spending
  • Leadership: top reported pay $230K · 26 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $326K reported
  • Consistency: 33 of 34 current checks pass · 1 finding to review
  • Schedules: 7 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 7 filed money-flow records
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 11/100.
  • Review — Financial Efficiency: Fundraising efficiency scored 53/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 45/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • Moderate — Sustainability: Officer compensation ratio scored 43/100.