The Arc of Harrisonburg & Rockingham Inc
Nonprofit profile at a glance
- EIN
- 540995095
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Harrisonburg, VA, USA
- Phone
- 5404349214
- Rating
- 80
- Verdict
- STRONG
- Rating confidence
- Moderate
Reported finances
- Revenue
- $1,172,078
- Expenses
- $1,116,306
- Assets
- $868,521
- Liabilities
- $179,894
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
9 people listed
Executive titles in this filing
- James Ward (President)
People named in this filing
- Adam Armstrong (Director)
- Libby Clark (Director)
- Benjamin Entsminger (Director)
Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The arc of harrisonburg and rockingham actively supports and advocates for the human rights of individuals with intellectual and developmental disabiliites (i/dd) throughout the arc of their lifetimes.
What it reported doing in 2024
The Arc works toward community life inclusion and access for people with intellectual and developmental disabilities (I/DD). During the pandemic, The Arc pivoted to provide 5,200 hours of virtual services to reduce isolation and increase socialization and intellectual stimulation. We provided 14,079 rides and covered 81,703 miles transporting 63 adults with disabilities to and from their homes, enabling them to participate in a wide range of community activities. In 2024, we expanded our fleet to include three additional vehicles, increasing our capacity to serve more individuals and ensure more reliable transportation access for programming and essential services.The first six months of the year were dramatically impacted by a Direct Support Professional (DSP) workforce shortage. Through strong advocacy efforts, we facilitated a significant increase in Medicaid waiver rates and were able to raise DSP wages from $12/hour to $15/hour, which helped attract and retain qualified staff. This allowed us to resume and then exceed pre-pandemic levels of in-person services.In 2024, we launched our ARCessible Art Program, a robust and inclusive initiative that brings together individuals with I/DD and over 80 community volunteers and local artists to engage in weekly creative expression, skill-building, and community connection. Additionally, we significantly increased volunteer engagement across all programs, including the daily efforts of our "Arc Angels" who continue to serve at locations such as Bridgewater Retirement Community, Asbury United Methodist Church, and the Elkton Area Community Center. Our individuals contributed a total of 4,680 volunteer hours to nonprofit organizations in our region.We no longer offer respite services. In 2024, we restructured our organization to deliver more efficient and expansive care through our Community Engagement and In-Home Services. These programs focus on supporting individuals with their independence goals and outcomes within their own homes and throughout the community. Families benefit from knowing their loved one is in the care of a trained professional, receiving meaningful, person-centered support.
Operating model
- Revenue model
- Earned-program. 77% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 66
- Transparency & Controls: 92
- Accountability: 100
- Sustainability: 47
- Growth: 80
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 72.3%; rating input score 72
- Program expense ratio: 75.4%; rating input score 75
- Fundraising efficiency: $2.71 raised per $1 spent on fundraising; rating input score 8; 8th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 7 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 4.8%; rating input score 49; 49th percentile among comparable filings
- Total-asset coverage ratio: 0.78; rating input score 35; 35th percentile among comparable filings
- Liabilities to assets ratio: 0.21; rating input score 31; 31st percentile among comparable filings
- Officer compensation ratio: 0%; rating input score 81; 81st percentile among comparable filings
Growth
- Program expense growth: 6.7% per year; rating input score 100; 50th percentile among comparable filings
- Revenue growth: 6.4% per year; rating input score 100; 51st percentile among comparable filings
- Asset growth: -0.6% per year; rating input score 0; 16th percentile among comparable filings
Details
- Where the money goes: 72.3% of revenue deployed · 75.4% of spending went to programs
- Governance: 9 of 9 board members independent · 7 of 7 filing controls reported
- Programs: 1 filed program accomplishment · $841K in reported program spending
- Leadership: top reported pay $0 · 9 people listed
- Consistency: 34 of 34 current checks pass
- Schedules: 6 filed schedules · includes major donors
- Filing history: 15 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 8/100.
- Moderate — Sustainability: Operating margin scored 49/100.
- High — Growth: Asset growth scored 0/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 35/100.
- Moderate — Sustainability: Liabilities to assets ratio scored 31/100.