The Alliance for Community Wellness DBA La Familia Counseling Services

Nonprofit profile at a glance

EIN: 942297155
IRS 990 coverage: 2013–2024
Forms available: Form 990 2024
Location: Hayward, CA, USA
Phone: 5108815921
Rating: 60
Verdict: SUPPORTED
Rating confidence: Moderate

Reported finances

Revenue: $29,756,913
Expenses: $29,551,448
Assets: $18,799,701
Liabilities: $12,390,988

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

21 people listed

Executive titles in this filing

Aaron Ortiz (CEO)

Highest reported compensation

Aaron Ortiz (CEO): $394,162 total reported compensation
Roger Lauer (Medical Director): $256,183 total reported compensation
Jennifer Ellis (Chief Strategy Officer): $213,394 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

La Familia Counseling Service is an inclusive Latino community-based, multi-cultural organization committed to strengthening the emotional wellness of individuals and the preservation of families.

What it reported doing in 2024

Outpatient mental health services. Assistance to individuals with mental health challenges and services to infants, children and families under early periodic screening, diagnosis, and treatment. Family support network maintaining an active social service unit addressing a broad range of community needs. Employment services. Substance abuse disorders. Re-entry services. Case management.

Operating model

Revenue model: Earned-program. 97% of the money available for current operations came from fees and other program revenue.
Distribution model: Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence.

Rating breakdown

Financial Efficiency: 71
Transparency & Controls: 61
Accountability: 32
Sustainability: 29
Growth: 100

Detailed rating inputs

Financial Efficiency

Mission deployment rate: 80%; rating input score 80
Program expense ratio: 80.5%; rating input score 81
Fundraising efficiency: Limited

Transparency & Controls

Consistency checks: 92.9%; rating input score 93; 10th percentile among comparable filings
Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
Foreign activity oversight: Limited
Grant itemization coverage: Limited
Major donor itemization: Yes; rating input score 100
Related-party transparency: Limited

Accountability

Independent voting board: 0%; rating input score 0; 3rd percentile among comparable filings
Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Fail
- Independent financial-statement audit: Pass

Sustainability

Operating margin: 0.7%; rating input score 36; 36th percentile among comparable filings
Total-asset coverage ratio: 0.64; rating input score 22; 22nd percentile among comparable filings
Liabilities to assets ratio: 0.66; rating input score 19; 19th percentile among comparable filings
Officer compensation ratio: 8.1%; rating input score 29; 29th percentile among comparable filings

Growth

Program expense growth: 15.6% per year; rating input score 100; 84th percentile among comparable filings
Revenue growth: 15.9% per year; rating input score 100; 88th percentile among comparable filings
Asset growth: 17.5% per year; rating input score 100; 85th percentile among comparable filings

Details

Where the money goes: 80% of revenue deployed · 80.5% of spending went to programs
Governance: 0 of 7 board members independent · 7 of 9 filing controls reported
Programs: 1 filed program accomplishment · $23.8M in reported program spending
Leadership: top reported pay $394K · 21 people listed · 0 of 6 pay-setting controls reported
Highest-paid contractors: 3 contractors listed · $1.1M reported
Consistency: 25 of 26 current checks pass · 1 finding to review
Schedules: 5 filed schedules · includes major donors and executive pay
Filing history: 11 filing years from 2013 to 2024
Contacts: How to reach this organization
Money network: 15 filed money-flow records
Related organizations: Filed and resolved organization relationships.
Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
People: Everyone the filings name, and which of them the filings identify by more than a name.
Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

High — Accountability: Independent voting board scored 0/100.
High — Transparency & Controls: Pay-setting controls scored 0/100.
Review — Accountability: Governance controls: 2 of 9 not reported.
Moderate — Sustainability: Operating margin scored 36/100.
High — Sustainability: Total-asset coverage ratio scored 22/100.
Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
High — Sustainability: Liabilities to assets ratio scored 19/100.
High — Sustainability: Officer compensation ratio scored 29/100.